Foh Team Member

1 day ago

Punchbowl, Australia Rashays Punchbowl Full time

As a Front of House Staff member at Rashays Punchbowl, you will be the first point of contact for our guests, ensuring they receive exceptional service in a welcoming family friendly environment. Your primary responsibilities will include greeting and seating customers, taking orders, delivering food and beverages to tables, maintaining cleanliness, and preparing drinks.

**Key Responsibilities**:

- Customer Service: Greet guests promptly with a warm and friendly attitude, take them to their tables, and present menus.
- Order Management: Take food and beverage orders from customers, entering them into the POS system.
- Food and Beverage Delivery: Serve food and drinks to tables efficiently, ensuring all items are correct and presented per procedure.


- Table Maintenance: Regularly check on guests to ensure satisfaction, clear empty plates, and reset tables promptly for new guests.
- Drink Preparation: Prepare and serve a variety of beverages, including coffees, mocktails and rashakes.
- Cleanliness and Organisation: Maintain a clean and organised dining area including wiping down tables, chairs, and service stations.
- Cash Handling: Process customer payments accurately, handle cash and card transactions, and provide change as necessary.
- Team Collaboration: Work closely with kitchen and bar staff to ensure smooth service and address any customer concerns or special requests promptly.

**Job Type**: Casual

Pay: $16.00 - $45.02 per hour

**Benefits**:

- Employee discount

Work Location: In person

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