Food and Beverage Supervisor | Boggabri | 14:7

About the Opportunity

We have exciting opportunities for experienced Dining / Kitchen Supervisor to join our Operations team in the Gunnedah Basin at Boggabri (approximately 6 hours drive from Sydney, and 4 hours from Tamworth).

This is a hands-on leadership role supervising the team of General Assistants within the dining room and crib area to drive continuous improvement to our food service for a high degree of guest satisfaction 

This is a permanent full time role on a 14:7 roster, Drive in, Drive out.

About You

To be successful, you will have:

• Prior leadership experience in and around onsite accommodation or the hotel space
• Experience in high volume, fast paced work environments
• Basic computer and administrative skills
• Passion for training and developing staff
• Demonstrated experience working successfully in a team
• A good eye for detail
• Exceptional communication skills
• Exceptional time management skills
• The ability to work well under pressure
• Remote work experience (highly regarded)
• Class C, Manual Driver's Licence (highly regarded)

Whats Next?

• Apply now
• Securely upload relevant pre-employment documents including your relevant certifications and licences 
• Consent to background checking including references and National Police Clearance
• Attend pre-employment medical assessment (to ensure we can keep you safe , we will book this at a location close to you)
• Start your new career and lifestyle with Civeo

About Us

Civeo Australia, a division of Civeo Corporation, provides workforce accommodation services globally. In Australia, Civeo has a national footprint of approximately 10,000 rooms across twelve villages in Queensland, New South Wales, and Western Australia. In addition, Civeo also operates approximately 16,500 rooms in client-owned properties in remote regions of Western Australia, South Australia and Queensland.

We're committed to fostering sustainable partnerships and inclusive opportunities in all the communities we operate in. By actively engaging with Traditional Owners and First Nations Businesses, we're not just operating accommodation villages, we're nurturing relationships that honour the rich cultural heritage of the land.    
We're safe, welcoming, and proud to encourage Aboriginal & Torres Strait Islander people to join us.    

Stay Well. Work Well. 
 

• To understand annual personal and company objectives and to take part in regular appraisal processes to assess performance and provide feedback to management.
• To undertake technical and other training as required, and to attend periodic team and individual meetings as required.
• To always apply safe work practices to contribute to the safety culture at Civeo.

• To deliver excellent services to the Operations Management team, in a timely manner, consistent with all relevant quality standards.
• To facilitate and maintain a safe environment for our customers.

• To supervise the work of the Food and Beverage Attendants in the dining room, bar and retail outlets.
• To maintain the dining room in a clean and hygienic condition.
• To ensure that customers are greeted in a friendly and professional manner in the dining room, bar and retail outlets.
• To ensure that guests who are not entitled to use a facility are informed in friendly and professional manner.
• To maintain the highest possible standard of hygiene and presentation of food in the crib room.
• To assist in setting up front of house food service areas for meal service.
• To stock shelves in bar and retail outlets, and to store incoming deliveries, and to assist in stock taking.
• To serve on counters in the retail and bar outlets, handling cash and taking payments.
• To report daily takings and reconcile cash.
• To record any incidents occurring on each shift and report to the Food and Beverage Manager.
• To ensure compliance with "No Smoking" legislation in the dining room.
• To clean floors, furniture and equipment.
• To record pest sightings.
• To report any equipment maintenance or replacement to the Food and Beverage Manager.
• To keep all work areas, storage areas and workshops in a tidy, safe and professional condition.
• To ensure all health, safety, quality and environmental standards are strictly met, ensuring a safe
• environment for employees, customers, contractors and visitors, and promptly reporting any issues, potential issues or near miss events.
• To follow Standard Operating Procedures in all relevant areas of the dining room and retail outlets and to contribute ideas for improving processes and procedures.
• To use simple IT systems and cash collection systems as necessary.

• To facilitate random and programmed audits of the dining room, retail and bar outlets.

• Any other required duties appropriate to the scope, nature and seniority of the role.

• Grade 10 standard of education with ability to read, write and perform numerical calculations commensurate with the duties of the position.
• Responsible Service of Alcohol Certificate (RSA).

• At least 6 months work experience of similar work, preferably in the commercial hospitality industry (retail, bar or restaurant).
• At least six months experience of supervising a team.
• Experience of cleaning in a food environment.
• Experience of cash handling (desirable).

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedural manuals.
• Experience in Workplace Health and Safety requirements for the hospitality industry.
• Knowledge of equipment and materials routinely used in retail, bar and restaurant operations.