Strategic Account Manager, Partners

About Us:
Team Global Express (TGE) is an Australian-owned business, driven by our purpose of making sure life never stops. Built on a 130-year-old history, our innovative thinking, assets, and capabilities support national interests, help businesses to operate efficiently, and let people get on with their day-to-day lives.

The Job:
Team Global Express is hiring a Strategic Account Manager - Partners to join our Wholesale Partners & Brokers Team in Sydney.

This is a key role responsible for managing and growing our National and Global Wholesale Partners. You will work with large clients across multiple companies, helping them get the most out of TGE's delivery networks and solutions.

You will report to the Head of Sales, Partners and work closely with internal and external stakeholders to deliver strong commercial outcomes, customer satisfaction, and long-term partnerships.

Primary Duties & Responsibilities

• Manage and grow multi-modal transport revenue with a targeted focus on growing our eCommerce spend
• Understand customer goals and business needs, and position TGE solutions to unlock value
• Lead contract negotiations and annual rate reviews with senior decision-makers
• Identify opportunities for cross-sell and upsell across domestic and cross-border services
• Partner with pricing, solutions, and operations teams to develop tailored proposals
• Manage contract renewals and overall commercial health of accounts
• Engage regularly with customers to ensure satisfaction and continuous improvement
• Prepare and present sales and performance reports
• Maintain accurate pipeline and forecasting in CRM (e.g. Salesforce)
• Lead customer meetings and planning sessions using sales tools and templates

Qualifications & Experience

• 5-8 years' experience in face-to-face B2B sales or account management
• Strong commercial and financial acumen
• Proven track record managing complex accounts and delivering growth
• Excellent communication, negotiation, and relationship-building skills
• Ability to influence at senior executive level (internally and externally)
• Experience working with cross-functional teams to deliver client solutions
• Degree in Business, Sales, Logistics or Marketing preferred
• CRM experience (e.g. Salesforce) essential

Desirable Skills

• Experience working in multi-modal logistics, eCommerce, or supply chain
• Background managing global or high-value enterprise accounts
• Experience leading complex sales and implementation cycles
• Ability to work across multiple time zones and geographies
• Mandarin and/or Cantonese language skills highly desirable due to global customer base

This is a great opportunity to join a high-performing team and contribute to the ongoing growth of our multi-modal transport business. If you're commercially driven and passionate about customer success - we want to hear from you.

Apply now to be part of a growing team at Team Global Express.

Additional Information

We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.

As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

It's never been a more exciting time to join our team as we take the next step in our journey.

To find out more about us, visit

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.