Area Manager- Victoria

3 days ago

Melbourne, Victoria, Australia Silk Hospitality Full time

Silk Hospitality is a proudly Australian owned and operated hotel services company, headquartered in Perth, WA. Established locally in 2009, Silk is an industry leader in the provision of comprehensive and high-quality housekeeping services to the luxury hotel industry nationally. Partnering with small boutique hotels, through to large international hotel chains, Silk aims to deliver seamless integration and an exceptional and tailored client experience.

Silk Hospitality's personnel operate with the upmost integrity and have an innate appreciation for quality. With a proud history of hard work, accomplishment and success, Silk Hospitality is an excellent choice for those who are dedicated and passionate and who seek a rewarding career in the hotel services industry.

About the role:

As Area Manager, overseeing a portfolio of operations in Victoria, you will be responsible for managingoperational aspects and delivering sustainable results by exceeding customer and client expectations.

  • Managing all the financial aspects of your business unit including annual budgeting, cost control and reporting to ensure all budgetary & qualitative KPI's are achieved and upheld.
  • Developing site improvement proposals.
  • Encouraging team members to develop their skills through performance planning and continuous training.
  • Working closely with Site Managers to ensure all legislative compliance and standards are met to minimise risk and maximise business efficiency and outcomes.
  • Responsible for recruitment, disciplinary procedures, performance evaluations, training and development of all housekeeping staff & development of each locations Housekeeping leadership team.
  • Adherence to workplace health and safety policies and procedures, attends safety meetings or training where required.
  • Developing an in-depth working knowledge of your clients' organisations to truly understand their business requirements.

About You:

You are well versed in hotel management and understand the nuances of delivering exceptional housekeeping services. You can influence change, pivot as needed and thrive in a demanding environment. You will bring professionalism, innovation, resilience, and leadership expertise to the role, in addition to:

  • Strong commercial acumen is essential
  • Exceptional stakeholder management skills
  • Strong and decisive leadership skills with ability to build effective, engaged & motivated teams
  • Confident in presenting solutions and continuous improvement initiatives to client
  • Hospitality or Business qualifications well regarded

Our business is growing, we're looking for leaders with the potential to grow with it.

Why Us?

As a member of our team, you will have access to a range of exclusive benefits andgrowth opportunity through performance enhancement and succession planning.

Next Steps

If the above sounds like you, we would love to hear from you. Click apply today

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