Tenancy Services Worker

16 hours ago

Hamilton Queensland Australia Brisbane Youth Service Full time $60,000 - $80,000 per year

We support young people and their children who are at risk and experiencing homelessness, to secure and maintain housing, address physical and mental health challenges, establish successful relationships and support networks, and access pathways to education and employment. Find out more at Brisbane Youth Service. 

Are you seeking a role with a values-driven for purpose organisation where you can support young people in our community? Use your expertise to make an impact on the lives of the young people we support

The Tenancy Services Worker supports the delivery of planned support and contributes to the effective operation of a 24/7, Housing First–aligned transitional accommodation service for young people aged 16–25. The Tenant Services Practitioner plays a key role in providing essential after-hours support, guided by principles of safeguarding at risk children and adults. The position works alongside young people in their tenancies to promote wellbeing, stability, and increased independence.

You'll be a great candidate for this role if you:

  • Hold a relevant qualification or equivalent experience demonstrating high competence in youth or community services, social work, or a related support field.
  • Possesses a current Queensland driver's license, enabling safe and reliable travel to support young people across various locations and community settings.
  • Can demonstrate a strong commitment to safeguarding principles, ensuring the safety and wellbeing of children, young people, and vulnerable adults in all aspects of work.
  • Are able to confidently use IT systems, including case management and data collection tools, while maintaining accurate records and ensuring data privacy and integrity.
  • Can bring a positive, proactive attitude and the ability to work both independently and collaboratively, aligned with program goals and Brisbane Youth Service values.
  • Are committed to social justice and flexible service delivery, with a passion for supporting young people and adapting to changing needs in a team environment.

Given the work that we do there will be a few non-negotiables. You'll need to be able to have, or obtain prior to commencement:

  • A Working with Children Suitability Card [Blue Card].
  • A National Coordinated Criminal History Check [Police Check].
  • Evidence of vaccination, immunity, or medical exemption for the following preventable diseases – Measles, Mumps, Rubella, Varicella [Chicken Pox], and Pertussis [Whooping Cough].

A group interview for this position will take place on Thursday 27 November 2025. If you're keen to move forward in the process, please ensure you're available to attend.

Our people enjoy benefits including salary packaging, flexible working arrangements, and additional annual leave per year (depending on your role).  

We value the unique backgrounds, experiences and contributions that each person brings to our community and encourage and celebrate diversity. So, even if you don't think you quite meet all of the skills listed or tick all the boxes, we'd still love to hear from you 

If this sounds interesting, submit your cover letter telling us why you are the right person for this role, along with your resume. If you would like to discuss this position further or would like to view the full position description, please contact BYS directly on or via  

Applications for this position close at 8:30am, Thursday 20 November 2025.

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