Infrastructure Specialist – Citrix and Desktop Compute

Epworth HealthCare is Victoria's largest not-for-profit private hospital group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia's health system, embracing the latest in evidence-based medicine to pioneer treatments and services for our patients.

Our values and purpose define Epworth's approach and delivery. We pride ourselves on communicating and delivering them in a real and meaningful way. Every Patient Matters.

The infrastructure specialist will work as a member of the cloud and infrastructure team providing system support and administration of Epworth IT on premises and cloud platforms. The role will have a primary focus on supporting Epworth's Citrix and end user compute platforms, as well as provide broad support across all infrastructure components including networking, storage, cloud, virtualization, authentication, security, regular maintenance, documentation and user support.

The Infrastructure Specialist will work closely with the Senior Technical Manager – Application Delivery and other IT Specialists to ensure the hospital infrastructure, servers and environments are supported in alignment with strategic direction, industry best practice and security standards.

You will make an impact by:

• Providing technical leadership in the support and administration of the organisation's Citrix and end use compute environment.
• Continually improving the security and system management of these environments and the software and tools used to run and maintain them.
• Managing and troubleshoot the performance, application delivery, and end-user issues across EUC platforms
• Providing guidance and mentoring to other infrastructure team members.

To be successful in this role;

You are a dedicated team player who excels in a fast-paced environment, driven by a high level of self-motivation and direction. With a strong attention to detail and a commitment to achieving excellence, you strive to ensure that tasks are completed to the highest standards. You are approachable, eager to assist, and take pride in collaborating with a team of skilled professionals.

You will have:

• Strong technical experience and knowledge in supporting critical business systems within large organizations.
• Solid background in implementing, supporting, and managing Citrix Applications and Desktops (CVAD) and End User Compute environments
• Comprehensive knowledge and experience with Citrix NetScaler's and Citrix Profile Manager.
• Proven ability to implement, support, and maintain Windows 10/11 and Server 2016/2019/2022 platforms.
• Excellent technical and problem-solving skills with a strong capability to resolve Citrix and EUC issues.
• Experience with managing and deployment of policy/OS via Intune and SCCM
• Good understanding of cloud concepts and technologies, particularly Azure.
• Experience in project-based work and the ability to contribute effectively to collaborative environments.

Position Description Inherent Requirements

We will review applications as they are received.

At Epworth, it's a community. It's the sense of belonging and being part of an organisation that puts the patient in the centre of all that is done. In addition to this, you will have access to:

• Epworth's enhanced Not for Profit status (and not available in the public sector) provides the opportunity for employees to salary package up to $15,900 pre-tax annually, leading to greater take home pay
• The largest educational scholarship program of its kind in Australia
• Ability to purchase up to four additional weeks of leave
• Reduced cost of health services for you and your family at Epworth
• Relocation assistance is available for approved candidates

At Epworth, we care.

We care about our patients and we care about our people. We care about keeping everyone safe. We care about valuing and empowering our people, and growing careers. And we care about giving our people support and flexibility to thrive, and contribute to our communities.

Enquire / Apply

Sound interesting? To apply, click the I'm Interested now and attach your CV and cover letter.

For more information, refer to the attached position description or contact Talent on

It is a condition of employment with Epworth HealthCare, subject to reasonable exemptions, that you have had an annual Influenza vaccination, where this is required under Epworth policy.

As a child safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and may be required to hold a valid employee Working with Children Check (provided by you).

At Epworth, we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all – across race, ability, ethnicity, gender, age, sexuality, cultures and beliefs – that reflect the communities we work in. At Epworth, we care.