Tourism Activity Venue Manager

1 day ago

Torquay QLD, Australia The Salty Axe Full time $30,680 - $63,360 per year

Are you a natural leader with a passion for creating fun, safe, and memorable experiences? We are looking for an energetic and responsible Manager to run day-to-day operations at a fast-paced, interactive tourism & recreation venue that's bound to get the Fraser Coast talking.

About the Role:

As the Manager, you'll be at the heart of our operation, ensuring every guest has an incredible experience while maintaining the highest safety standards. You'll lead a small team of enthusiastic staff, manage bookings and events, oversee daily operations, and ensure our venue runs smoothly from open to close.

Responsibilities:

  • Lead, motivate, and supervise a small team, including delegation, monitoring, and staff development.
  • Provide safety instruction to all guests and ensure equipment is in working condition prior to activity sessions.
  • Engage, entertain, energise, and communicate with groups by reading people and adapting your approach.
  • Operate autonomously, overseeing opening and closing duties, managing point of sale and cash handling, and rostering staff hours to meet the needs of the business.
  • Maintain day-to-day operations while rapidly acquiring knowledge of venue policies and procedures.
  • Engage with external agencies and stakeholders for stock replenishment and venue repairs.
  • Promote and grow the brand by monitoring and engaging with local opportunities.
  • Confidently manage large groups of customers, ensuring a fun, safe, and memorable experience.
  • Physically capable of heavy, repetitive manual lifting when required.

Requirements:

  • Availability Thursday–Sunday, including day and night shifts (4-day work week).
  • Safety-conscious, with First Aid certification or willingness to obtain.
  • RSA certificate or willingness to obtain.
  • Experienced staff leader with 1–3 years of demonstrated experience in people leadership, task delegation, monitoring task completion, and staff development.
  • Fun, bubbly, confident, and outgoing personality.
  • Excellent communication and problem-solving skills.
  • Prior experience in hospitality, events, or entertainment is highly desirable.
  • Rezdy experience, advantageous.

Why Join Us:

This is a unique opportunity to work in a lively, interactive environment where no two days are the same. You'll have the chance to lead a team, grow the business, and be part of a community-focused venue. If you thrive in a safety-first, fast-paced environment and love delivering unforgettable experiences, we want to hear from you

Job Type: Full-time

Pay: From $30.68 per hour

Expected hours: 38 per week

Work Location: In person

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