Tourism Activity Venue Manager
1 day ago
Are you a natural leader with a passion for creating fun, safe, and memorable experiences? We are looking for an energetic and responsible Manager to run day-to-day operations at a fast-paced, interactive tourism & recreation venue that's bound to get the Fraser Coast talking.
About the Role:
As the Manager, you'll be at the heart of our operation, ensuring every guest has an incredible experience while maintaining the highest safety standards. You'll lead a small team of enthusiastic staff, manage bookings and events, oversee daily operations, and ensure our venue runs smoothly from open to close.
Responsibilities:
- Lead, motivate, and supervise a small team, including delegation, monitoring, and staff development.
- Provide safety instruction to all guests and ensure equipment is in working condition prior to activity sessions.
- Engage, entertain, energise, and communicate with groups by reading people and adapting your approach.
- Operate autonomously, overseeing opening and closing duties, managing point of sale and cash handling, and rostering staff hours to meet the needs of the business.
- Maintain day-to-day operations while rapidly acquiring knowledge of venue policies and procedures.
- Engage with external agencies and stakeholders for stock replenishment and venue repairs.
- Promote and grow the brand by monitoring and engaging with local opportunities.
- Confidently manage large groups of customers, ensuring a fun, safe, and memorable experience.
- Physically capable of heavy, repetitive manual lifting when required.
Requirements:
- Availability Thursday–Sunday, including day and night shifts (4-day work week).
- Safety-conscious, with First Aid certification or willingness to obtain.
- RSA certificate or willingness to obtain.
- Experienced staff leader with 1–3 years of demonstrated experience in people leadership, task delegation, monitoring task completion, and staff development.
- Fun, bubbly, confident, and outgoing personality.
- Excellent communication and problem-solving skills.
- Prior experience in hospitality, events, or entertainment is highly desirable.
- Rezdy experience, advantageous.
Why Join Us:
This is a unique opportunity to work in a lively, interactive environment where no two days are the same. You'll have the chance to lead a team, grow the business, and be part of a community-focused venue. If you thrive in a safety-first, fast-paced environment and love delivering unforgettable experiences, we want to hear from you
Job Type: Full-time
Pay: From $30.68 per hour
Expected hours: 38 per week
Work Location: In person
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