Psychological Coordinator

Who we are:

Founded in 1982, WPO is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500 companies, we deliver high quality care digitally and in-person to over 75 million individuals across 116,000 organizations in more than 200 countries and territories. At WPO, you will be joining a team that is committed to improving employee wellbeing around the world.

Current Opportunity: Psychological Coordinator

Location: Sydney, Australia

Remote/Hybrid: Hybrid

Full-Time: 37.5 hours per week

What you will do:

We are looking for someone with a qualification in clinical and pathological psychology, solid experience in professional support within companies, and a strong knowledge of physical accident issues and the people involved in redeployment. Within a social and professional rehabilitation department, you will be responsible for managing projects to help people on long-term sick leave return to work, in accordance with the Workplace Options charter, the code of ethics for psychologists, and the insurance framework.

Responsibilities:

• Conduct individual telephone and video interviews with stakeholders and insured persons.
• Work in a multidisciplinary team (doctor, clinical and professional psychologists, social worker, physical trainer) to analyze personal and professional issues and disabilities that impact the return to work.
• Implement and coordinate individual return-to-work programs.
• Manage, supervise, and coordinate the regional network of support providers to ensure ethical, effective, and high-quality services.
• Recruit professionals when necessary.
• Contribute to the financial growth of the company by providing financial reports on activities.
• Participate in internal and external training activities related to your skills.
• Provide statistical reports and oral presentations on interventions to clients.
• Maintain links with insurance providers.
• Seek solutions to professional issues: mobility, disability, redeployment, retirement.
• Any additional tasks pertinent to the position, as deemed appropriate by management.

Qualifications/skills:

• Masters Degree in Clinical and pathological psychology and/or ergonomics with significant knowledge of occupational psychology and/or corporate HR.
• Good knowledge of the corporate environment and reclassification stakeholders (management, human resources, occupational physician, etc.).
• Good knowledge of social assistance programs.
• At least 5 years' experience in supporting people and good knowledge of social welfare systems for people with disabilities.
• Good writing skills and good verbal communication skills.
• Good IT skills (Word, Excel, PowerPoint).
• Knowledge of the insurance industry would be an advantage.

What we offer:

At Workplace Options, we don't just deliver wellbeing services to our clients, we champion wellbeing for our own employees as well. Examples of our benefits and commitment to employee wellbeing include:

Superannuation, Workers Compensation, Military Leave, Long Service Leave, Community Service Leave, Gym reimbursement, Tuition reimbursement, EAP Support Services, Mentorship program, WPO Cares, Employee exchange programme, Comprehensive training provided for this position.

At Workplace Options, we are committed to and are accountable for building a workplace where individuals feel empowered to bring their whole selves to work, free from judgment or fear of discrimination. We understand that having a diverse organization is only the beginning and it will require nurturing and care to thrive. We will continue to take action to ensure we achieve equitable and measurable outcomes.

We strive to cultivate a space where diverse voices are not only heard but actively sought out and valued for the unique insights they bring. By embracing and promoting authenticity, we aim to build a vibrant and inclusive community that fosters collaboration, innovation, belonging and personal growth.

For further details about WPO please check out our website and these short videos give a great overview of what we do Human-Powered Care and The WPO Global Experience

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