Facility Services Officer

Help us look after the places where our community comes together. If you're organised, customer-focused, and passionate about improving community spaces, we'd love to hear from you

About the role:

We are seeking a Facility Services Officer to join the Construction and Maintenance team on a permanent full-time basis (part-time hours will also be considered). The position plays a key role in ensuring City of Swan buildings are safe, clean, compliant, and welcoming for our community and which contributes to improving the quality of life for our community.

The Facility Services Officer act as the key point of contact for the City's building users, staff, and contractors, fostering positive relationships, identifying risks and improvement opportunities, and maintaining facilities that are fit for purpose and aligned to community expectations.

With a strong focus on safety, customer service, and forward planning, you'll work closely with contractors, staff, and building users to ensure services are delivered on time, within budget, and to a high standard.

Key Accountabilities include, but are not limited to:

• Carry out the requirements of the role in accordance with Legislation, City policy, standards, processes and procedures.
• Provide best value and quality services, as safely as possible, continuing to improve the quality of life for our community (Just Culture Framework)
• Responsible for arranging, delivering and inspecting:
• Cleaning and Hygiene services
• Pest Prevention and Control services
• community & corporate passive equipment
• kitchen & bathroom servicing
• Indoor Plants, Window Blinds, other passive tenant/building operational services
• Make recommendations on opportunities for improvement in performing your role (building design, features, amenities, services, products, systems, processes)
• Assist the Supervisor when required.

The successful candidate will have the following:

• Recognised Diploma qualification in property management, business or substantial job specific experience in a similar role

• Substantial property management and/or building operations experience within a Customer focussed environment

• Demonstrated experience in delivering a building service program safely, on time and on budget

• High level of communication skills to deal with internal and external customer and a willingness to make a difference to improve the quality of life for our community

• Current 'C' Class Drivers Licence
• A satisfactory National Police Certificate is required.

For more information about the role please refer to the position description.

About working with us:

The salary for this position will be from $72, $87,036.08 per annum, depending on the skills and experience of the successful applicant.

You will also enjoy benefits including:

• Flexibility to balance work and life through supported work from home and a 19-day month
• Excellent leave entitlements e.g. purchase additional leave, Local Government public holiday
• Generous Superannuation contributions up to a total combined 17%
• Comprehensive employee wellness program
• Generous study assistance (terms and conditions apply)
• Free parking options available
• Travelsmart allowance to support public transport use or cycling to work

About the City:

The City of Swan, located north east of Perth, is the largest local government by land size in the Perth metropolitan area, and has one of the fastest growing populations.

The City covers an area of 1,042 square kilometres, equivalent to almost 20 per cent of the Perth metropolitan area. A beautifully diverse expanse of land, the City is rich in natural assets, including the iconic Swan River and internationally renowned Swan Valley viticulture region established in 1829.

Our location, services and facilities make the City an attractive place to live. The population across our 42 suburbs stands at 168,334 in 2023, but is set to reach 300,000 by 2050.

The Whadjuk people of the Noongar Nation have been the traditional custodians of the land for more than 40,000 years. The Derbal Yerrigan (Swan River) holds enormous cultural significance for the Noongar people. The City is also rich in European history, and our community is a melting pot of multiculturalism, with one in three people being born overseas and one in five speaking a language other than English at home. Our ideal location, significant history, diverse community and strong economy ensures a positive future for the City of Swan, full of opportunity.

Our purpose at the City is to improve the quality of life for all of the people who live in, work in and visit the City of Swan by delivering our vision of 'one city, diverse people, culture and places' through shared values of respect, excellence, accountability and leadership.

At the City of Swan we are committed to recruiting and retaining the right people and creating a great place to work.  We offer our employees real careers, real impact, and real rewards.

We welcome everyone exactly as they are. We welcome people with diverse skills, experiences, perspectives, and backgrounds and encourage applications from Aboriginal or Torres Strait Islander peoples, people who identify as LGBTIQA+, people with disabilities, people with a culturally and linguistically diverse background, and people of all ages.

For a confidential discussion, please contact Sarah on or Sara on

For queries regarding the application process, please contact our friendly People Services team on

To apply please submit a cover letter of no more than 1 page that outlines your qualifications and experience and why you would be a good fit for this role, and a resume via the link.

Closing Date: Friday 3, October 2025 at 11pm AWST.

The City of Swan reserves the right to commence shortlisting and interviews earlier than the closing date. The City also reserves the right to close the vacancy early. Therefore if you are interested in applying for this position please do so as soon as possible.

*No agencies please.