ICT Specialist L5-6

ASIS is Australia's overseas secret intelligence collection agency. Its mission is to protect and promote Australia's vital interests through the provision of intelligence services as directed by the Government. Its work can involve collecting intelligence relating to national security, international relations and economic issues. It also contributes to Australia's coordinated national efforts against terrorism, proliferation of weapons of mass destruction, and trans-national issues such as people smuggling.

ASIS employs people in a wide range of roles, including technologists. These roles require dynamic team players who enjoy working with stakeholders, team members and individually on projects. ASIS is looking for people who will be able to meet tight deadlines and work to support ASIS priorities. Successful candidates will have excellent coordination, administration and technical skills, excellent verbal and written communication skills, and strong stakeholder engagement and influencing skills. Relevant tertiary qualifications and demonstrable experience will be highly regarded.

ASIS is a diverse and inclusive workplace, where our people are empowered through authenticity and a sense of belonging to achieve their potential and contribute to a shared purpose and mission. We seek to reflect the community we serve, and welcome applications from Aboriginal and Torres Strait Islander peoples, women, people with a disability, neurodiverse, people from culturally and linguistically diverse backgrounds and those who identify as LGBTIQA+.

We offer a competitive salary package including 22 days annual leave, shutdown between Christmas and New Years Day, 15% employer superannuation contribution and generous paid maternity/paternity leave. Full and part time positions as well as flexible work hours can be negotiated.

These roles are Canberra office-based withsuccessful applicant required to obtain and maintain a Security Clearance.

ROLE: ICT Technical Specialist (Level 5-6)

ASIS are seeking multiple Technical Specialists with the requisite skills and experience who are excited about applying their skills in an operational technology area that is a fast-paced and complex global environment. These roles will see you providing essential services to ASIS as you work within highly experienced teams.

These roles require dynamic people who enjoy working with a diverse range of stakeholders, delivery teams and types of ICT projects. ASIS is looking for technologists who will be able to deliver and sustain outcomes in demanding and stressful environments to support ASIS priorities. Sucessful candidates will have the relevant technology skills, excellent coordination and administration skills, strong verbal and written communication skills with stakeholder/customer engagement and influencing.

You will be provided with training, support and mentorship required to develop and grow your skills to further your career.

Key Responsibilities and Tasks

ASIS employs people in a wide range of operational technology roles, including:

• Providing operational support and improvements to ICT Infrastructure, which may include:
• Research, analysis, planning, monitoring and maintenance of ICT systems
• Potential to undertake installation work, both in Australia and Overseas
• Sustainment and support activities (Troubleshooting issues and outages)
• Contribute to design, planning and implementation of technical infrastructure
• Provide relevant expertise to team members and advice to management and other staff in the development of new capabilities

Core Skills / Education, qualification and experience requirements

Demonstrated skills, exposure or experience associated with one or more of the following:

• Knowledge of networking, telecommunications infrastructure and associated security standards and considerations

· Experience supporting and designing network systems using hardware such as Cisco/Juniper routers, switches and firewalls

· Exposure / skills / experience in supporting internet and cloud-based technologies, principles and environments

· Experience deploying IaaS, PaaS and SaaS platforms (Google, Amazon, Microsoft)

· Server management experience of physical data centre infrastructure

· Server virtualisation technologies such as VMWare, HyperV or OpenStack

· Environment patching, firmware upgrades, monitoring systems for capacity consumption and planning, and environment trending

· Support of Windows Server and desktop platforms including AD administration

· Support of other Operating systems (including Linux) and management of other open source virtualisation platform (Ovirt)

· Automation of server or application deployments using technologies such as SCCM, Ansible, or Puppet

· Automation and scripting using tools such as; Java Scripting, HTML, PowerShell, Unix, Bash, CSS, AJAX or similar

· Linux administration

· Configuration and management of SIEM tools such as Splunk for threat management and detection; and

· Developing web, desktop and mobile applications.