Customer Value Specialist

5 days ago

Kotara, New South Wales, Australia Bupa Full time $60,000 - $80,000 per year

A career at Bupa is more than just a job.  At Bupa we believe helping people live longer, healthier, happier lives. This includes our customers, communities and our people.

Bupa team members have access to a range of health and wellbeing benefits, from optical and dental discounts through to subsidised health insurance.

At Bupa, we're big on learning and development, and some of the best careers begin in our customer-facing teams. As a customer-first business, we know that no one understands our customers better than the people who serve them every day.

If you're looking for a career with endless possibilities, a role with Bupa Retail could be your perfect starting point.

  • Fulltime position $ super + bonuses  + benefits including Health Insurance
  • 38 hours/week inc rotating Saturdays
  • Sales experience & drivers licence essential
  • Start 5 January 2026

The heart of the role

This is not a conventional retail store opportunity. You'll be surrounded by supportive colleagues and managers that give you the trust and time to interact with customers to deliver health solutions and claim resolutions that are meaningful to them.

If you're the kind of person who loves sales and connecting with customers and would like to help them get the best possible value and benefits from their Bupa Health Insurance, then this role is tailor made for you.

Based in our Kotara Store and working towards customer growth activities you will be responsible for:

  • Providing individual recommendations of the most suitable health and wellbeing products based on the customer needs, showcasing the value and benefits of these products for easy decision making
  • Working within the wider community to develop business and community-based relationships that promote the Bupa brand and products and the acquisition of new members

Taking a 'customer first' approach, you will also:

  • Assist our existing Bupa members in their day-to-day transactions
  • Ensure the customers understand the full value of their health insurance product
  • Provide solutions to any identified concerns or needs
  • Educate members on all the benefits they can access

What you'll enjoy

Bupa's Health and Wellbeing program, Viva Healthier and Happier has been designed to provide benefits for Bupa employees, and at times, their friends and family. Encompassing all aspects of health from mental to physical, social, financial and environmental, we are committed to ensuring all our people feel their best self.

Just so you know

Everyone who makes it through to offer will be required to complete a background check which includes a police check

Nothing half-hearted about it Apply now

At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment.

We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants.

We are dedicated to removing barriers to participation. If you need any reasonable adjustments during the recruitment process, or if you'd like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis.

  • Medical Receptionist

    2 weeks ago

    Kotara, New South Wales, Australia Kotara Specialist Suites Full time $45,000 - $65,000 per year

    About the role Kotara Specialist Suites is seeking a professional, personable, and experienced Medical Receptionist to become an integral part of our close-knit team in Kotara, NSW. This part-time position offers the opportunity to contribute to a highly regarded specialist medical practice, supporting clinicians and delivering exceptional service to our...

  • Customer Experience Specialist

    2 weeks ago

    Kotara, New South Wales, Australia Oroton Group Pty Limited Full time $40,000 - $60,000 per year

    About the brandEstablished in 1938, Oroton has evolved over the decades to be a modern lifestyle brand, synonymous with craftsmanship, accessible luxury and a unique Australian sense of beauty. We are inspired by our purpose of creating accessible modern luxury for real life and sharing it with the world.This role is a casual position offering approximately...

  • Customer Care Manager

    1 day ago

    Kotara, New South Wales, Australia Fins Swim Schools Full time

    Looking for a role where everyday is different and you help to teach children a skill for life that is both Life Saving and Life Changing.Fins Swim School is a privately owned indoor heated Swim School located in Kotara. The School has been operating since November 2016 and continually experiencing exponential growth.  We teach children aged from 3 months...

  • Retail: Casual Customer Service

    1 week ago

    Kotara, New South Wales, Australia Telstra Full time $40,000 - $80,000 per year

    Employment TypeCasualClosing Date31 Oct :59pmJob TitleTelstra Retail: Casual Customer Service & Sales Consultant KOTARAJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative...

  • Retail Christmas Casual

    1 day ago

    Kotara, New South Wales, Australia Pillow Talk Full time $25,000 - $40,000 per year

    Introduction:Thanks for considering embarking on a journey with Pillow Talk We call it a journey because for many of our colleagues that's exactly what it's been. Whether you're interested in a horizontal or vertical career path, the opportunities at Pillow Talk are abundant - not even the sky is the limit.By way of brief introduction, we are a...

  • Assistant Manager- Howards Storage World Kotara

    1 day ago

    Kotara, New South Wales, Australia A.K Retail Investments Pty Ltd Full time

    Are you an organised person who loves to help others get organised?Howards Storage World Kotara is on the search for a Casual Assistant Manager (2IC). With over 29 company and franchised retail locations across Australia, plus a thriving online business, we are growing and are looking for superstars to join our team.You will be a natural leader and motivator...

  • Team Member

    2 weeks ago

    Kotara, New South Wales, Australia Officeworks Full time $40,000 - $60,000 per year

    About UsAt Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.Fast paced. Innovative. Inspiring. With close to 10,000 team members and a national footprint of more than 173...

  • Regional Business Manager- NSW North Region

    1 day ago

    Kotara, New South Wales, Australia WSA – Wonderful Sound for All Full time

    WSAudiology is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.Part of WSAudiology group,bloom hearing specialistsoperates a global network of hearing stores equipped with the latest technology and,...

  • School-based Traineeship

    1 day ago

    Kotara, New South Wales, Australia Reece Full time $30,000 - $50,000 per year

    School-based Traineeship - Plumbing KotaraThe Reece Group is a leading international company with exceptional values and customer focus. Their core business is supplying plumbing and bathroom products to plumbers and retail customer, but what many people don't realise is that Reece also has several specialty businesses such as Irrigation, HVAC-R, Bathroom...

  • Foreign Currency Sales Consultant

    2 weeks ago

    Kotara, New South Wales, Australia Flight Centre Travel Group Full time $57,000 per year

    Travel Money Oz is part of Australia's largest and most progressive travel retailer (ever heard of Flight Centre?) We provide foreign currency solutions that help our customers get more out of their holiday. Travel is in our DNA so naturally, if you're considering working with us, travel should be one of your biggest interests, tooThis is a part time role...