Customer Experience Specialist

1 week ago

Kotara, New South Wales, Australia Oroton Group Pty Limited Full time $40,000 - $60,000 per year

About the brand

Established in 1938, Oroton has evolved over the decades to be a modern lifestyle brand, synonymous with craftsmanship, accessible luxury and a unique Australian sense of beauty. We are inspired by our purpose of creating accessible modern luxury for real life and sharing it with the world.

This role is a casual position offering approximately 20 hours per week - you will need availability across both weekdays and weekends and late night trade as required.

About the role

Step into a brand-new chapter with Oroton We're opening a fresh new concession at David Jones Kotara this November our very first in this location - and we're looking for a passionate Team Member to help bring this store to life and create an exceptional experience from day one.

In this role, you'll be at the heart of creating memorable shopping experiences - delivering exceptional service, offering personalised style advice, and making every customer feel valued. You'll thrive in a fast-paced, high-energy environment where your ability to connect with people and drive results will shine. From assisting customers in finding their perfect pieces to managing high-volume stock and ensuring our products are beautifully presented and easily accessible - your impact will be felt in every corner of the store.

You'll excel in this role if you enjoy:

  • Leading and inspiring: You'll always lead by example and inspire those around you, fostering a customer-first mindset and ensuring exceptional service with every interaction.
  • Energising operations: With your enthusiasm, manage day-to-day store tasks, including stock organization, customer service, and sales, ensuring a seamless shopping experience.
  • Driving visual excellence: Work alongside the team to ensure the store is always visually appealing, executing merchandising strategies and product displays to attract customers.
  • Strategising and collaborating: Partner with the management team to develop and implement strategies focused on enhancing customer satisfaction, sales, and store performance.

What you'll bring to Oroton

  • A proven track record of working as part of a retail team, hitting the bulls-eye on KPIs, and smashing store targets.
  • High attention to detail and proven clienteling experience.
  • An attitude that thrives in a fast-paced, high-volume retail environment.
  • A keen eye for styling and a love for luxury products.
  • A positive attitude that keeps the team inspired and excited every day. You make work fun and invigorating

The benefits of working for Oroton:

  • Generous remuneration package, including: a bonus structure on offer, Team incentive programs and Oroton product discounts
  • A structured training plan to learn the ins and outs of Oroton's 5 P's
  • Enjoy discounts with WHEREFIT to gyms, ICONIC Sport, Adore Beauty & HelloFresh
  • Training and development opportunities for all team
  • Fun, supportive, and dynamic team culture

If you're detail-oriented, love working with people, and are ready to bring your energy and enthusiasm to a brand that values quality and service, we'd love to meet you

You must have full Australian working rights to be considered for this role.

  • Retail: Casual Customer Service

    2 days ago

    Kotara, New South Wales, Australia Telstra Full time $40,000 - $80,000 per year

    Employment TypeCasualClosing Date31 Oct :59pmJob TitleTelstra Retail: Casual Customer Service & Sales Consultant KOTARAJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative...

  • Part Time Customer Service and Sales Assistant Kotara NSW

    1 week ago

    Kotara, New South Wales, Australia Beacon Lighting Full time $40,000 - $60,000 per year

    Utilise your sales skills and passion for interior design to light up our customers' livesPermanent part time customer service and sales role available at our Kotara storeComprehensive and ongoing training - no lighting experience neededJob security, performance based profit share incentives, generous team member discounts and Birthday leaveBenefitsTo reward...

  • TAROCASH Retail Sales Assistant

    2 weeks ago

    Kotara, New South Wales, Australia Tarocash Full time $25,000 - $40,000 per year

    Req #471TC-141 TAROCASH KOTARA, SHOP 2037A WESTFIELD KOTARA, KOTARA NSW, New South Wales, AustraliaJob descriptionPosted Sunday, 5 October 2025, 8:00 amAre you a WINNER? As a leading Menswear Retailer – we know that embracing our team determines how good we are – so we want the BEST of the BEST If you are outgoing, vibrant, hungry to succeed AND want to...

  • part time sales assistant

    4 days ago

    Kotara, New South Wales, Australia Neverland Store Full time $45,000 - $60,000 per year

    Kotara, NSWRetailPart timeNeverland Store is an Australian streetwear retailer that aims to be a go-to destination for product, trend and culture for the youth of tomorrow. Our customer is king, and we aim to always ensure they feel that way through our service, presentation, and experience. We see them like family and have spent the better part of 13 years...

  • JAG - Assistant Store Manager - Kotara

    2 weeks ago

    Kotara, New South Wales, Australia APG & Co Full time $60,000 - $90,000 per year

    ABOUT JAGJAG is a contemporary Australian brand known for high-quality, versatile wardrobe staples inspired by a relaxed coastal lifestyle. We create timeless, comfortable pieces that effortlessly transition from work to weekend, focusing on fit, design, and practicality.Committed to sustainability, we use natural and certified fibres, including organic...

  • Assistant Store Manager

    1 week ago

    Kotara, New South Wales, Australia Global Retail Brands Full time $60,000 - $80,000 per year

    The Company:MyHouse is a part of Australia's largest privately owned and fastest-growing homewares and kitchenware retailer, Global Retail Brands. MyHouse has been creating quality bedding and homewares for over 60 years. Our aim is to always deliver stylish and current collections of bed linen, bath towels and home decor, underpinned by only the best...

  • seasonal christmas casual

    4 days ago

    Kotara, New South Wales, Australia Neverland Store Full time $35,000 - $45,000 per year

    Kotara, NSWRetailNeverland Store is an Australian streetwear retailer that aims to be a go-to destination for product, trend and culture for the youth of tomorrow. Our customer is king, and we aim to always ensure they feel that way through our service, presentation, and experience. We see them like family and have spent the better part of 13 years building...

  • Casual Sales Assistant

    2 weeks ago

    Kotara, New South Wales, Australia Hunter Paint Specialists Trading as Bristol Paints Full time $45,000 - $60,000 per year

    This role will be as a Casual Sales Assistant with regular Saturday shifts at our Bristol Paints Kotara store, with additional shifts that may include work at other store locations in the Hunter. The position includes the opportunity for ongoing training and career growth in future. The day-to-day responsibilities include retail sales and product...

  • NEW STORE OPENING FT and PT roles

    2 days ago

    Kotara, New South Wales, Australia Travelex Ltd Full time $60,000 - $90,000 per year

    Come grow with usBack with a fresh new look to quicker serve our customers, Travelex Kotara is hiringWe are looking for a dynamic Full Time Store Leader, preferably with a background in retail to successfully launch our new spaces.Full time 37.5 hours: you will need to have open, full availability*retail management/supervisory experience preferredTo join our...

  • Part Time Team Member

    10 hours ago

    Kotara, New South Wales, Australia Cotton On Group Full time $40,000 - $60,000 per year

    From Australia to the World: Typo's Next Chapter Needs You ​ ​  Typo is on a mission to become the global leader in stationery, travel, and gifting. As we gear up for an ambitious brand refresh, we're looking for an Assistant Store Manager who can turn big ideas into even bigger realities.​We design products that bring personality to your...