Customer Service Representative
7 days ago
We are seeking a friendly, professional and customer-focused individual to join our team at the Pemberton Visitor Centre in a casual capacity. This role is ideal for someone who enjoys working with the public, has a strong interest in tourism and local products and takes pride in delivering excellent customer service.
- Professionally arrange, replenish, and maintain stock displays.
- Accurately process customer transactions using POS and other systems.
- Assist with stock control, including receiving, unpacking, and pricing goods.
- Support marketing activities such as promotions, displays, and special events.
- Carry out general cleaning duties to maintain a tidy and welcoming environment.
- Assist with purchasing goods for sale in an efficient manner.
- Escalate issues when required and assist management as needed.
Experience & Skills
- Previous experience in a customer service or retail role.
- Experience using POS or retail systems (e.g., Lightspeed, Xero, or similar).
- Experience handling cash and balancing tills (desirable).
- Strong teamwork and time management skills.
- Ability to remain calm under pressure and handle challenging situations.
Availability to work weekends and peak periods.
How to Apply:
If you are enthusiastic about tourism, enjoy working with people and meet the above criteria, we would love to hear from you. Please submit your resume and a brief cover letter outlining your suitability for the role to
Application closed at 5:00pm on 13 October 2025.
Job Type: Casual
Pay: $28.00 – $31.00 per hour
Expected hours: 5 – 7 per week
Work Authorisation:
- Australia (Required)
Work Location: In person
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