Site Customer Service and Scheduler

13 hours ago

Welshpool, Western Australia Metroll Perth Full time $60,000 - $80,000 per year

Metroll is a leading Australian manufacturer and supplier of quality metal building products. We pride ourselves on treating customers like partners, recognizing that excellent service and sound advice are just as crucial as the high-quality products we offer.

Join our team and contribute to our commitment to customer satisfaction and operational excellence.

Key Responsibilities:

  • Serve as the first point of contact for customers on-site, addressing inquiries and providing assistance.

  • Schedule and coordinate deliveries and services, ensuring timely and efficient operations.

  • Maintain accurate records of customer interactions and service requests using our CRM system.

  • Collaborate with the production and logistics teams to optimize service delivery.

  • Provide product information and technical support to customers, enhancing their experience.

Required Skills and Qualifications:

  • Proven experience in customer service or a related field, preferably in manufacturing or construction.

  • Strong communication skills, both verbal and written.

  • Excellent organizational skills with the ability to multitask in a fast-paced environment.

  • Proficiency in scheduling software and basic CRM systems. - Ability to work collaboratively in a team setting and adapt to changing priorities.

  • Customer Service Coordinator

    2 days ago

    Welshpool, Western Australia Aurizon Full time $60,000 - $90,000 per year

    About the role:Reporting to the Customer Service Lead, this critical role will be responsible for the daily operations of Aurizon Containerised Freight Services by providing safe, efficient and customer focused solutions, including the management of contractors and customer needs to ensure Aurizon is an industry leader for rail service excellence. Being the...

  • Head of Site Sales

    1 week ago

    Welshpool, Western Australia FLSmidth Full time $120,000 - $180,000 per year

    Head of Site Sales – Western AustraliaSummaryWe are seeking a highly motivated sales professional to join our team as the Head of Site Sales for Western Australia. This position will be responsible for leading the site sales efforts in the region, developing and executing strategic plans to achieve revenue targets, and driving growth through effective...

  • Customer Service Officer

    1 week ago

    Welshpool, Western Australia Rema Tip Top Automotive Full time

    REMA TIP TOP Automotive is a leading supplier of tyre repair materials and tyre workshop supplies in Australia and the world.We operate independently from the Rema Tip Top Industrie division, whose SEEK reviews we however share.For our team in the Welshpool Store, we are seeking an enthusiastic and reliable Customer Service Officer to join us in a full-time...

  • Customer Service

    2 weeks ago

    Welshpool, Western Australia Wabtec Australia Full time $60,000 - $90,000 per year

    What are we offering you?Permanent full-time position with competitive remunerationRewards & Recognition ProgramDiscounted health insurance with MedibankLifestyle discounts with Woolworths, Coles, Avis, Quest, Accor Hotels etcAccess to our Employee Assistance ProgramWho are we?Wabtec Corporation is a leading global provider of equipment, systems, digital...

  • Customer Service

    2 weeks ago

    Welshpool, Western Australia Wabtec Full time $90,000 - $120,000 per year

    It's not just about your career or job title… It's about who you are and the impact you will make on the world. Because whether it's for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow,...

  • Customer Service

    2 weeks ago

    Welshpool, Western Australia Wabtec Corporation Full time $90,000 - $120,000 per year

    It's not just about your career or job title… It's about who you are and the impact you will make on the world. Because whether it's for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow,...

  • Customer Service Officer – 9 DAY FORTNIGHT

    1 week ago

    Welshpool, Western Australia Star Metal Full time

    Star Metal is a leading fabricator and have completed substantial projects with well-known commercial and residential builders as well as recent projects with BHP and Rio Tinto.We have modern well-equipped offices and workshop and use the latest software and technology in our administration and workshop facilities.We manufacture and install a wide diversity...

  • Customer Service Representative

    1 week ago

    Welshpool, Western Australia Drivetrain Full time $60,000 - $80,000 per year

    Drivetrain AustraliaAbout The RoleDrivetrain are seeking a Customer Service Representation to join our team in Welshpool as the first point of contact for all customer interactions. You'll play a vital role in delivering outstanding service and operational support in a fast-paced, customer-focused environment. This role is central to managing inbound...

  • Customer Service Specialist

    2 days ago

    Welshpool, Western Australia Komatsu Australia Pty Ltd Full time $72,000 - $90,000 per year

    Company description: At Komatsu Australia, you'll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.Job description: The OpportunityWe are seeking a customer service focussed professional, with a solid mechanical...

  • Customer Service Specialist

    8 hours ago

    Welshpool, Western Australia Komatsu Australia Full time $78,000 - $93,000 per year

    At Komatsu Australia, you'll be part of an inclusive culture where all our people thrive, reflected in our purpose:creating value together.We encourage people with diverse backgrounds to apply for this role.The OpportunityWe are seeking a customer service focussed professional, with a solid mechanical interest/background, attention to detail and a commitment...