Customer Care Representative

2 weeks ago

Adelaide, South Australia ActronAir Full time

Australian owned company building world class air-conditioning tech. Opportunity to join our team in Adelaide- take the next step in your career

  • "One team" that lives by the principles of continuous improvement & innovation
  • Great salary, flexibility and benefits
  • Dynamic and collaborative work environment - amazing culture

Who are ActronAir:

ActronAir is a proud Australian company that has been designing and building world-class air-conditioning technology since 1984. At ActronAir, we are in our element pushing the possibilities of efficiency, performance and reliability to improve your comfort for a lifestyle you enjoy.

We take what we do seriously, but not ourselves. We value our people and believe they impact us just as much as we impact them. That's why we are passionate about not only what we do, but how we do it.

About the role:

Reporting to the State Manager, we are seeking a person who has a sincere passion for providing excellence in customer service to join our team on a full-time basis in Hilton.

The Customer Care Representative is responsible for the delivery of customer service to both internal & external clients. A strong focus and an understanding of service and urgency. A professional business manner when interacting with customers both over the phone, via email and at the customer service counter is essential to your success in this role.

Some of the key responsibilities include:

  • Respond promptly to customers (internal and external) via telephone and email
  • Process payments and purchase orders
  • Prepare daily reports and provide information and documentation to customers when required
  • Provide relevant information to other teams to ensure customer deliveries are met on time
  • Log and monitor any authorised Goods Returns requests
  • Ensure that all orders are accurately entered into the system per customer requirements and company policy
  • Ensure all information relating to sales order entry is up to date and liaise with other departments where needed
  • Review production schedule report to confirm delivery dates for all orders
  • Other general admin and ad hoc duties

What you will need to be successful in this role:

  • 3+ years' experience within a similar role in a customer service/admin/call centre setting
  • Someone who wants to get their foot in the door into the corporate world
  • Strong computer literacy - previous experience with Microsoft Dynamics (highly regarded)
  • Be positive, friendly, energetic and diplomatic with excellent communications skills
  • Have the ability to work under pressure and manage many and varied tasks simultaneously
  • High attention to detail and accuracy
  • High level of diplomacy with the ability to problem solve and resolve conflict

Working at ActronAir, you will gain access to a wide range of benefits including:

  • Discounts on our products for you and your family
  • A focus on wellbeing through our Employee Assistance Program and Wellbeing App
  • An inclusive and accessible working environment
  • Our Recognition Program and App
  • Countless opportunities to grow your career.

ActronAir embraces inclusivity and opportunity for all and encourages all suitably qualified applicants to apply.

If you're not afraid to grow and learn, and are passionate about working for a company who values its employees, is fun, adaptable and always open to new ideas, then
apply now

For candidates who progress through our screening process, we are obliged to ensure that all candidates have the necessary legal right to work in Australia
.
We will require you to provide evidence prior to an interview.

  • Customer Service Representative

    1 week ago

    Adelaide, South Australia FinancElite Pty ltd Full time

    Company DescriptionFinancElite Pty Ltd is dedicated to helping individuals achieve financial freedom through easy-to-understand and accessible loan products. We specialize in offering customized solutions that align with our clients' financial goals, whether it's purchasing a new home, refinancing, consolidating debt, or pursuing investment opportunities....

  • Customer Service Representative

    2 weeks ago

    Adelaide, South Australia News Corp Australia Full time

    What's the role?Be part of a team of dedicated specialists who support News Corp Australia's subscriber customers for our digital and print products.Work in the contact centre within our state of the art Adelaide HQ. Be part of a team of dedicated specialists who support News Corp Australia's subscriber customers for our digital and print products.What's the...

  • Customer Success Representative

    1 week ago

    Adelaide, South Australia Plenti Full time

    Who is Plenti?Plenti is a fintech lender, providing faster, fairer loans by leveraging its smart technology. Plenti is a dynamic and innovative business that is growing strongly. By continuing to deliver better customer experiences, Plenti is taking market share from incumbent players in the personal lending, renewable energy, and automotive finance...

  • Customer Service Representative

    2 weeks ago

    Adelaide, South Australia News Corp Australia Full time

    What's the role?Be part of a team of dedicated specialists who support News Corp Australia's subscriber customers for our digital and print products.Work in the contact centre within our state of the art Adelaide HQ. Be part of a team of dedicated specialists who support News Corp Australia's subscriber customers for our digital and print products. What's...

  • Customer Service Representative

    2 days ago

    Adelaide, South Australia Randstad Australia Full time

    Join Our Contact Centre Team - Make a Difference in Customer CareMultiple full-time opportunities | CBDAs a global leader in recruitment, Randstad specialises in connecting talented professionals with top employers. We are currently seeking interest for experienced Customer Service and Call Centre candidates to fill upcoming opportunities with leading...

  • Sales Representative

    1 day ago

    Adelaide, South Australia Goldstar RV Pty Ltd Full time

    Sales Representative – Caravans & RVsGoldstar RV | Full-time | [Adelaide- Southern Suburbs]Are you passionate about sales and love helping customers turn their travel dreams into reality? Goldstar RV is looking for enthusiastic and driven Sales Representatives to join our growing team and represent our premium range of caravans and RVs.This is an...

  • Area Sales Representative, Adelaide

    2 weeks ago

    Adelaide, South Australia Schneider Electric Full time $60,000 - $120,000 per year

    Area Sales Representative, Adelaide Region Adelaide Metro (Eastern Territory) + Occasional Regional TravelEmpower Homes. Elevate Your Career.Join Schneider Electric, a global leader in energy management and automation, and represent Clipsal — South Australia's most iconic electrical brand, proudly born in Adelaide.Our Home and Distribution (H&D) business...

  • Customer Service Representative

    1 week ago

    Adelaide, South Australia Beijer Ref Australia Full time

    About Beijer RefBeijer Ref Australia is a leading HVACR wholesaler, we support our customers with their air-conditioning, commercial and industrial refrigeration needs.Our mission is to strive to always be the preferred provider of sustainable refrigeration and HVAC solutions. Making customer's life easier, by offering a broad assortment of the right...

  • Clinical Care Coordinator

    1 week ago

    Adelaide, South Australia Calvary Health Care Full time

    Adelaide, SA, AustraliaPermanentClosing on: Jan 6 2026Add to favourites Favourite View favouritesClinical Care Coordinator – NeurosurgeryRN level FTECalvary Adelaide HospitalAn exciting opportunity has become available for a skilled and experienced Registered Nurse to undertake the position of Clinical Care Coordinator in Neurosurgery at Calvary Adelaide...

  • Sales Representative

    1 week ago

    Adelaide, South Australia Frontline Retail South Australia Full time

    About Our ClientOur client is a respected national organisation helping families plan ahead with care, compassion, and confidence through trusted pre-paid funeral services. With a strong reputation across Australia, they provide peace of mind by locking in today's prices and easing the financial and emotional burden for loved ones later on.About the...