Field Services Engineer

22 hours ago

Sydney, New South Wales, Australia Compumedics Limited - Official Full time

Company Description

Compumedics, founded in 1987 and headquartered in Melbourne, Australia, is a global leader in innovative diagnostic technologies for sleep disorders, neurophysiology, and cardiology. The company holds a significant market share in Australia and has a growing presence in the US, Europe, and Asia. Compumedics' products are distributed in over 50 countries and the company has received numerous industry awards. It is recognized for supplying equipment to the US Sleep Heart Health Study and has a history of notable acquisitions and achievements in the healthcare sector.

Role Description

This is a full-time remote role for a Field Services Engineer. The Field Services Engineer's responsibilities include providing technical support, troubleshooting, performing preventive maintenance, and delivering field services. The role also involves ensuring the smooth operation of Compumedics' diagnostic equipment and providing excellent customer service to clients. This position requires travel to various client sites to ensure equipment reliability and functionality.

Qualifications

  • Field Service, Troubleshooting, and Technical Support skills
  • Experience in Preventive Maintenance and ensuring equipment reliability
  • Excellent Customer Service skills
  • Strong problem-solving abilities and attention to detail
  • Bachelor's degree in Engineering, Electronics, or a related field
  • Ability to work independently and remotely
  • Experience in the medical diagnostics field is a plus
  • Excellent written and verbal communication skills
  • Willingness to travel for work requirements

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