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D365 CE Functional Analyst

2 weeks ago

Perth, Western Australia RAC Full time $90,000 - $120,000 per year
What will you be doing?
  • Full project-lifecycle engagement – support analysis, detailed design workshops, showcases and deployment for Microsoft Dynamics 365 CE projects.
  • Requirements & documentation – gather business needs, translate them into user stories, functional specifications and system-design records.
  • Cross-functional collaboration – partner with developers and D365 ERP (FO) analysts to align CRM–ERP journeys and ensure accurate configuration.
  • Data & integration support – perform data mapping, assist integration activities and maintain clear architecture and configuration logs.
  • Quality & testing ownership – plan and run unit, integration and user-acceptance tests, capturing defects and driving resolutions.
  • Training & change enablement – produce user guides, deliver hands-on training and provide post-release support to embed new capabilities.
  • Continuous improvement mindset – track D365 CE advances, suggest enhancements and champion best practice across project teams.
What can we offer you?
  • Working in an environment that is embracing a continuous improvement culture using experimentation to support learning
  • Time dedicated to your personal development time with access to training, development, and certification programs to ensure you can upskill
  • Being part of empowered, cross-functional agile delivery teams that works with the business to build systems that solve problems
  • Hybrid and flexible working arrangements
  • Building digital systems that will shape the future for the RAC and a better WA
  • Gain RAC Staff Benefits including free Roadside Assistance and 25% discount on your Insurances, Social Club and access Fitness Passport for cheaper gym memberships

RAC