Dynamics 365 CE lead Functional Consultant

3 weeks ago

Perth, Western Australia HSO Full time
Dynamics 365 CE Lead Functional Consultant
Overview

Join Our Team as a Dynamics 365 CE Lead Functional Consultant We are seeking an experienced and dynamic Dynamics 365 CE Lead Functional Consultant to join our team. As a D365 CE Lead Functional Consultant, you will play a pivotal part in implementing and configuring Microsoft Dynamics 365 CE applications tailored to client needs. Your expertise will help organizations realize the full potential of Customer Engagement through innovative business solutions.

Responsibilities
  • Lead requirements-gathering sessions to understand business processes, objectives, and challenges
  • Translate requirements into clear functional design documents for configuration and customization
  • Configure Dynamics 365 CE — entities, forms, workflows, business rules, and security roles
  • Collaborate with technical teams on customizations and system integrations
  • Deliver end-user training and ongoing support to ensure successful system adoption
  • Participate in system testing by creating and executing test cases
  • Assist with data migration — mapping, cleansing, and import/export activities
  • Troubleshoot and resolve issues during implementation and post-launch support
  • Stay current on the latest Dynamics 365 CE features, offering strategic recommendations
  • Work closely with project managers and cross-functional teams to ensure timely, quality delivery
Pre-Sales Support
  • Support pre-sales activities, coaching and mentoring junior team members
  • Validate solutions, costings, and project plans (without direct delivery responsibilities)
Requirements
  • Proven experience managing and delivering Dynamics 365 customer engagements, ideally within consulting/professional services
  • Deep knowledge of Dynamics 365 and hands-on implementation expertise
  • Excellent leadership skills—able to inspire and guide diverse, cross-functional teams
  • Exceptional communication and interpersonal skills to build strong client and internal relationships
  • Strong problem-solving, decision-making skills, and a strategic mindset
  • Experience with agile methodologies and project management tools
  • Relevant Dynamics 365 certifications highly desirable
  • Willingness to travel to customer sites as needed
  • Location: Perth, Australia
Role Details
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Information Technology
  • Industry: Technology, Information and Internet
Benefits

Why should you choose HSO ANZ?

  • HSO is a leading Microsoft Partner specialising in Dynamics 365. You will work with Microsoft's premier ERP solution and leverage HSO's industry-specific solutions.
  • You'll be part of a global team of more than 2,000 professionals within the HSO group.
  • HSO's Project Methodology Excellerate ensures projects are delivered predictably with high quality and efficiency.
  • On joining HSO, you will receive competitive remuneration, employee benefits, and access to HSO Academy for career development.

Ready to level up your career with a global Microsoft Partner? If you love a good challenge, enjoy collaboration, and want to make a real impact, apply now to join HSO as our next Dynamics 365 CE Lead Functional Consultant.

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