Dynamics 365 CE lead Functional Consultant

3 weeks ago

Perth, Western Australia HSO group Full time

Join Our Team as a Dynamics 365 CE Lead Functional Consultant

Are you passionate about driving digital transformation and delivering impactful solutions? We are seeking an experienced and dynamic Dynamics 365 CE Lead Functional Consultant to join our team

About the Role

As a D365 CE Lead Functional Consultant, you will play a pivotal part in implementing and configuring Microsoft Dynamics 365 CE applications tailored to client needs. Your expertise will help organizations realize the full potential of Customer Engagement through innovative business solutions.

What You'll Do

· Lead requirements-gathering sessions to understand business processes, objectives, and challenges.

· Translate requirements into clear functional design documents for configuration and customization.

· Configure Dynamics 365 CE—entities, forms, workflows, business rules, and security roles.

· Collaborate with technical teams on customizations and system integrations.

· Deliver end-user training and ongoing support to ensure successful system adoption.

· Participate in system testing by creating and executing test cases.

· Assist with data migration—mapping, cleansing, and import/export activities.

· Troubleshoot and resolve issues during implementation and post-launch support.

· Stay current on the latest Dynamics 365 CE features, offering strategic recommendations.

· Work closely with project managers and cross-functional teams to ensure timely, quality delivery.

Pre-Sales Support

· Support pre-sales activities, coaching and mentoring junior team members.

· Validate solutions, costings, and project plans (without direct delivery responsibilities).

· Proven experience managing and delivering Dynamics 365 customer engagements, ideally within consulting/professional services.

· Deep knowledge of Dynamics 365 and hands-on implementation expertise.

· Excellent leadership skills—able to inspire and guide diverse, cross-functional teams.

· Exceptional communication and interpersonal skills to build strong client and internal relationships.

· Strong problem-solving, decision-making skills, and a strategic mindset.

· Experience with agile methodologies and project management tools.

· Relevant Dynamics 365 certifications highly desirable.

· Willingness to travel to customer sites as needed.

· Must be located in Perth, Australia.

Ready to level up your career with a global Microsoft Partner? At HSO, you'll team up with some of the brightest minds to bring Dynamics 365 solutions to life and help shape the future of business. If you love a good challenge, enjoy collaboration, and want to make real impact, don't wait—apply now and join the HSO adventure as our next Dynamics 365 CE Functional Consultant

Why should you choose HSO ANZ?

HSO is a leading Microsoft Partner specialising in Dynamics365. In addition to offering customers Microsoft's premier ERP solution, you will be able to draw on HSO's wide range of unique, industry-specific solutions. These ISVs will enable you to develop the best strategy for a customer's digital transformation.

You will be able to leverage more than 2000 like-minded professionals within the wider HSO group.

HSO's proven Project Methodology Excellerate ensures projects are executed predictably, delivering high-quality results most efficiently.

On joining HSO, you will receive excellent remuneration and employee benefits. You will have access to HSO Academy, our online and in-person learning tool, which you can leverage to ensure you shape your career path.

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