Patient Transport Officer

The Organisation

Proudly serving Australians since 1928, the Royal Flying Doctor Service (RFDS) provides emergency aeromedical and allied health services for people in rural and remote Australia. We strive towards improving the health and wellbeing of our rural communities and believe in creating opportunities, so all Victorians have the choice to access essential primary health care services.

About the Program

Mobile Patient Care (MPC) offers Non-Emergency Patient Transport across Victoria and some areas of New South Wales. We work with a large fleet of ambulances and support our transport services with RFDS aircraft.

MPC provides clinical care for people travelling from home to hospital, hospital to hospital and hospital to home, as well as transport to and from specialist clinics.

About the Role

As a full-time Patient Transport Officer with the Royal Flying Doctor Service, you will be responsible for the safe and courteous transportation of patients with a variety of medical conditions. Your role will be pivotal in ensuring comfort and care during transit.

Key responsibilities include, but are not limited to:

• Perform patient assessment and intervention on-road
• Provide high quality patient care and treatment during on-road transport
• Develop and maintain positive working relationships with patients and stakeholders
• Perform independently and problem solve within established policies and procedures
• Work collaboratively with other team members

This full-time role offers a base rate of $30.77/hr, plus salary packaging, penalties, allowances, and superannuation.

To be successful, you will need:

• A minimum qualification of Cert III in Non-Emergency Patient care, Diploma of Nursing, or equivalent. Bachelor of Health Science (Paramedic) students may apply on completion of second year subject units.
• To have the availability to work 10 and 12-hour shifts across 7 days
• To able to drive in both city and country traffic conditions
• To be compassionate, professional, and dedicated to providing excellent service
• Experience working in the NEPT sector in an equal role desirable but not essential
• Satisfactory completion of safety screening including a current Full Drivers Licence, Working with Children's Check, National Police Check, and the right to work in Australia.

Our Benefits

• 2:1 staff to patient ratio
• Generous penalties and allowances
• A less stressful environment than emergency/pre-hospital care
• Supported opportunities to work at different locations across the state
• Great parental leave benefits in addition to government parental leave.
• Access to Salary Packaging options - As a valued team member of the RFDS you'll have access to salary packaging, which allows you to pay for certain everyday expenses using your pre-tax income. This can reduce your taxable income and increase your take-home pay. Eligible expenses may include rent or mortgage payments, living costs, and more, helping you make the most of your earnings.

Need more information?

For any enquiries, please email

To access the position description and to apply please click the 'Apply' to be redirected to our Career Centre.

Mandatory vaccination policy:

As part of the application process, you will be required to provide evidence of the following vaccinations:

• Hepatitis B x 3 doses
• Chicken Pox
• Measles, Mumps and Rubella x 2 doses
• Diphtheria, Tetanus and Pertussis
• Tuberculosis
• Annual Influenza

Please note that we are unable to accept applications submitted via email. Applications Close 17th October 5pm.

The Royal Flying Doctor Service, Victoria, is committed to creating a diverse environment and is proud to be an equal opportunity employer. We encourage applications from individuals of underrepresented backgrounds to apply, including but not limited to, those from Aboriginal and Torres Strait Islander, culturally and linguistically diverse and LGBTQI communities.