Social Connector

Work Type : Permanent Part time with view to move to fulltime

Salary range: $66960 (plus super) with additional salary packaging benefits

There to care. Here for good. 

Helping Hand's Community Services are growing and transforming to better serve our community.

Aged care is so important. Some people forget that. You don't and neither do we. Because helping people is what we were born to do.
We've been a leading provider of aged care in communities across South Australia since 1953. That's a long journey, and we're proud of our stability and strength.

Now, we're on a mission to continue to grow and improve our services and impact, hand in hand with our fantastic team.
Here, every moment matters and every client counts. And so do you.

Join us as a Social Connector and shape your future and ours.

A brighter future with Helping Hand, for older people and for you. 

As our invaluable Social Connector, you will play a vital role in empowering clients to lead fulfilling lives through Helping Hand's social connections program. You will create inviting spaces with engaging group activities that promote friendships and reduce isolation, as well as provide personalized, high-quality one-on-one support tailored to individual needs within the client's home or community. 

You'll also make an impact by:

• Collaboratively working with the Social Connections Lead to develop and refine social and wellbeing programs tailored to individual and group client needs.
• Reporting any incidents, safety concerns, or changes related to your work, client services, or personal well-being through the appropriate systems.
• Ensuring that Helping Hand electronic documentation is accurately completed and submitted within the required timeframes. This includes, but is not limited to, employment administration forms, incident report forms and leave forms.

What you'll bring 

To succeed in this role, you will have:

• Minimum Certificate III qualification gained in a relevant field of lifestyle co-ordination, disability, community care or aged care.
• Demonstrated ability to work with limited supervision, exercise initiative and problem-solving skills
• Strong customer service skills, professionalism, respect for client rights, and the ability to provide personalized, client-centered services. 
• Excellent communication, active listening, a positive outlook, teamwork skills, and clear written and verbal expression. 
• Possesses strong time management and organizational skills, working independently, adapting to changing priorities, and handling schedule changes with flexibility.
• Valid NDIS Worker Screening clearance or be willing to obtain one.
• Valid driver's license and own car or access to Vehicle

You'll stand out from the crowd if you have some of the following:

• Certificate IV in Lifestyle & Leisure Activities
• Experience facilitating social groups for older adults or people with disabilities is highly desirable

Please click the link below to view the position description:
Social Connector Position Description

Why Helping Hand?

"Together we are there to care and here for good." You've likely heard and seen this phrase around Helping Hand because it reflects our values. When you join our team, we care about you as both as an employee and a person. Here's a reminder of some of the things which are really important to us at Helping Hand:

• We are who you are 
  Here's the thing. When good people come together, amazing things happen. At Helping Hand, you'll find real support from teammates and managers who share your values and strength. They've been in your shoes - and they'll always be just a phone call away to lend a helping hand.
• We are where you are 
  As our Social Connector, you'll know you're contributing directly to a community you care about. And you'll see your impact on the faces of the people you're supporting.
• We care how you are  
  In any job, how well you feel affects how well you work. And we take that very seriously. ​​We want you to feel as secure as you can. So, we're proud that our people say they value the stability that comes with working for a well-established, growing organisation like us.

You'll also enjoy a range of other benefits:

• Be part of a warm, friendly team that genuinely cares about you and your wellbeing
• Maximise your take-home pay by salary packaging up to $15,899 each year
• Enjoy an additional $2,650 tax free per year with our Meal and Entertainment Card
• Prioritise your health and wellbeing with discounted private health insurance, plus our Employee Assistance Program
• Get active with our Fitness Passport Program and enjoy discounted gym memberships for you and your family
• Access to an Employee Assistance Program (EAP)

Are you ready to lend a helping hand?

Join us at Helping Hand and help shape your future and ours. 

We will be reviewing applications as they come in and start conducting interviews week beginning of 13th October.

Apply online today, or to find out more please contact Maria Chabrel - Group Manager My Life & Social Connections on

Current Helping Hand employees must notify their manager of their intent to apply. 

All applicants must have the right to work in Australia and hold relevant checks or be willing to obtain them. Successful candidates will be required to attend an induction session before commencing work.

Helping Hand welcomes and respects the diversity our clients, staff and volunteers bring. Regardless of their culture, religion, spirituality, age, gender, sexuality, disability, socio-economic background or personal experiences, our people are included and respected.

Helping Hand strongly recommends that all employees receive COVID-19 and flu vaccinations, as we work in a high-risk setting and are in contact with vulnerable people.