Membership Manager ACT

ABOUT THE COMPANY

NECA is an Industrial Association representing the interests of the electrical and communications contracting industry across Australia, for over a century. As a not-for-profit thriving business and association, we pride ourselves in providing excellent service, guidance and advice to our members to help them build stronger businesses and to represent their interests to the government. Being the peak industry body within Australia, we also provide support, education, training, legal advice and supply of uniform through our secondary businesses to meet the needs of our members.

Primarily, our goal is to lift the standards of the Electrotechnology Industry and provide a voice and fight for the rights and interests of our members, while delivering critical information to ensure that our members remain in front of changes that may affect the Industry.

ABOUT THE ROLE

Reporting to the Major Accounts Manager, this role is primarily responsible for developing and implementing a sales strategy designed to increase membership, increase the long-term retention of members, increase the sale of ancillary products and services for NECA and its group of businesses, as well as increase membership across the ACT and Southern NSW.

This position also has responsibility for sponsorship development and retention and overseeing relevant territory events.

This is a home-based role, however NECA's Fyshwick office may be available from time to time. While majority of the time you will be out meeting with members and developing relationships, majority of the work will be completed from home. This role requires travel.

A motor vehicle, mobile phone and laptop will be provided.

KEY RESPONSIBILITES

• Developing growth strategies and plans
• Managing and retaining relationships with new and existing members
• Increasing membership base
• Having an in-depth knowledge of NECA's products, services and value proposition
• Managing sponsorship and referral partner relationships
• Hosting and/or attending and engaging with members at NECA events as required, including industry nights, Excellence Awards and sponsorship events
• Develop and maintain close relationships with relevant external organisations such as other national industry representative organisations and community groups.
• Source relevant member information for various member communications
• Negotiating with stakeholders
• Identifying and mapping business strengths and customer needs
• Researching business opportunities and viable income streams
• Following industry trends locally and nationally
• Reporting on successes in fortnightly SCRUM review meetings
• Identifying areas needing improvement and following SCRUM process to request changes
• Other relevant duties as required

QUALIFICATIONS AND EXPERIENCE:

• Experience in the electrical industry would be an advantage, however this is not necessary
• Excellent oral and written communication skills, interpersonal skills and consultation skills
• Excellent computer, numerical and literacy skills
• Skills in the analysis and interpretation of data and statistical information
• Strong organisational and planning ability
• Experience in working in a customer focused business environment requiring accuracy, initiative and problem-solving skills
• Commitment to client focus, excellent client service skills, and proven ability to develop and influence client relationships
• Ability to coordinate tasks, set priorities, work under pressure and meet deadlines
• Ability to work as part of a team as well as independently with minimal supervision
• The ability to gauge the needs of members and to serve these needs with efficiency and accuracy
• Demonstrated ability to maintain confidentiality
• Experience in use of Microsoft Office systems and software including Word, PowerPoint and Outlook
• A current driver's licence.

BENEFITS OF WORKING AT NECA:

• NECA is a not-for-profit organisation and is the peak industry body for Electrotechnology and Telecommunications
• We offer flexible working arrangements
• This role is a work from home role (when you are not out on the road)
• You will have access to an Employee Assistance Program
• Positive culture and a great team environment
• Generous remuneration packages
• Access to professional development

All applicants must have the right to live and work in Australia.

If additional information is required, please contact  Applications will be processed via Seek only.

If you believe you are the right person for us, please apply. Any applications not responded to within 30 days have been unsuccessful.