Client Service Officer

12 hours ago

Sydney, New South Wales, Australia National Credit Insurance Full time $60,000 - $80,000 per year

Why NCI?

At NCI, our people are at the heart of everything we do. As Australia's leading Trade Credit Insurance Broker, we partner with businesses to protect their profits and help them grow with confidence.

With a team of over 200 professionals across Australia, New Zealand, and Asia, we're proud of our supportive, client-focused culture. Backed by Steadfast Group Ltd—an ASX 100 company—we combine the strength and stability of a large organisation with the warmth and connection of a close-knit community.

Integrity sits at the core of who we are, and we value every individual's contribution. At NCI, you're not just a number — you're an essential part of our success.

About the Role

We're looking for a motivated and customer-focused professional to join our friendly and high-performing North Sydney team.

In this role, you will:

  • Build and maintain strong relationships with clients — primarily over the phone and by email.
  • Develop connections with insurers (underwriters).
  • Prepare and present annual renewal quotes.
  • Identify opportunities to promote additional NCI services.
  • Respond to client queries in a professional and timely manner.
  • Attend customer visits with Client Service Managers as required.
  • Complete general administrative tasks for your portfolio of clients.

This is a permanent, full-time position with opportunities for career growth. The role is based in our North Sydney office initially, with the option to transition to hybrid working once training is complete.

About you

Our ideal candidate will possess:

  • At least 12 months customer service experience, ideally in a corporate office environment.
  • Genuine interest in the financial services / insurance industry.
  • Excellent communication skills.
  • A proactive, confident approach.
  • Attention to detail and organisational skills.
  • Well-developed IT skills.
  • The ability to pick up complex concepts and explain them with ease.
  • Drivers licence and own vehicle.

We will provide you with comprehensive training and support to ensure your success.

What we offer

NCI provides a wonderful work environment, additional leave, paid parental leave, volunteer days, team lunches and more We are focused on career development opportunities for our employees and people who join us often stay for a long time. Over 1/3 of our staff have been employed for 10 years or more Our leaders are caring, we work hard, and we have fun doing it. Visit our website to find out more.

Application and questions

To apply, please submit a cover letter and resume that addresses why you would like to join NCI in this position. For a confidential discussion about the role, please call our People & Culture team on

  • Client Services Officer

    14 hours ago

    Sydney, New South Wales, Australia Fiducian Financial Services Pty Ltd Full time $60,000 - $80,000 per year

    Are you a skilled Client Services Officer looking to develop your career within the financial services industry?We are a nationally recognised Financial Services company seeking a dedicated individual to join our team as a Client Services Officer. The position is based in our Sydney CBD office and offers a competitive package, a professional and friendly...

  • Client Services Officer

    1 week ago

    Sydney, New South Wales, Australia Smarrini Consulting Full time $45,000 - $65,000 per year

    Are you passionate about client service and looking for a flexible part-time role in a professional, supportive environment?Our client is a well-established financial planning business located in Sydney's CBD, known for delivering a genuine and high-quality client experience.  They are seeking a Client Services Officer to join their team, three days per...

  • Client Services Officer

    1 week ago

    Sydney, New South Wales, Australia Quay Appointments Full time $60,000 - $80,000 per year

    Location: Sydney CBDContract Type: Permanent, full-time About the Organisation & What's on OfferThis professional services firm provides integrated accounting and wealth management solutions to a select group of high-profile clients, including executives, founders, and family offices. Known for delivering tailored, proactive service and building trusted...

  • Client Service Officer

    4 days ago

    Sydney, New South Wales, Australia Berritta Consulting Full time $120,000 - $180,000 per year

    Professional Year Pathway: Gain access to a structured Professional Year Program to boost your skills and employability in Australia.A defined roadmap to transition into an advisor role, supported by mentorship and training.Supportive Culture; Join a collaborative, inclusive team that values your contributions.Client Service Officer / Associate (Pathway to...

  • Client Services Officer

    17 hours ago

    Sydney, New South Wales, Australia Compare Club Full time $60,000 - $90,000 per year

    Join Australia's Largest Life Insurance AggregatorCentral CBD location, modern office fit-out and end-of-trip facilitiesAward Winning EmployerAt Compare Club, we're passionate about helping Australians make smarter choices about life insurance, health insurance, and more. As we continue to grow, we're looking for a Client Services Officer to join our Life...

  • Client Services Officer

    1 week ago

    Sydney, New South Wales, Australia Ord Minnett Holdings PL Full time $60,000 - $80,000 per year

    About Ord Minnett (Ords)Ord Minnett is a leading Australian wealth management group providing institutional broking, corporate finance, full-service stockbroking, financial planning, and funds management services. With a history spanning over 150 years, Ord Minnett is a highly respected name in the Australian investment landscape.The TeamThe Operations team...

  • Client Service Officer

    1 week ago

    Sydney, New South Wales, Australia Perks Full time $60,000 - $80,000 per year

    Ideal for financial planning students, graduates, or experienced administratorsFlexible hours: full-time or part-timeCome and join a thriving and collaborative teamAbout PerksPerks is recognised as one of the largest, privately-owned mid-tier accounting and wealth advisory firms in Australia. The Perks Team works towards its vision of helping people and...

  • Client Service Officer

    2 days ago

    Sydney, New South Wales, Australia Federal Court of Australia Full time $60,000 - $120,000 per year

    This position is within the Federal Circuit and Family Court of Australia.Purpose of positionThe Court and Tribunal Services Team is a pivotal part of the Court's operational structure with broad responsibility across both general federal and family jurisdictions for enquiries management, filed document management, Deputy Registrar Support in Family Law and...

  • Client Services Officer

    18 hours ago

    Sydney, New South Wales, Australia Federal Circuit and Family Court of Australia Full time $75,022 - $81,775 per year

    Purpose of positionThe Court and Tribunal Services Team is a pivotal part of the Court's operational structure with broad responsibility across both general federal and family jurisdictions for enquiries management, filed document management, Deputy Registrar Support in Family Law and providing services directly to the judiciary.This position is for a Client...

  • Client Service Officer

    6 days ago

    Sydney, New South Wales, Australia HUB24 Limited Full time $60,000 - $80,000 per year

    HUB24 leads the wealth industry as the best provider of integrated platform, technology and data solutions. At HUB24, we know the smartest investments start with our people. We are innovative and ambitious, and we move fast.At HUB24, we empower our employees to bring their ideas and creativity to work. Rather than getting bogged down in bureaucracy and red...