Sales and Administrative Executive

THE COMPANY

Founded in 1983, Helen Kaminski is an elevated accessories brand born under the Australian sun.

The brand creates refined pieces with a focus on timeless design and craftspersonship. Our approach to the everyday encourages style and celebrates the optimistic spirit of Australian ease and design. The brand is committed to sustainability, innovation and inclusivity.

Helen Kaminski is part of the Bollman Hat Company global house of brands.

THE ROLE

Based at Head Office in Redfern, the Sales and Administrative Executive will play a pivotal

role in supporting daily operations and working in the sales team to drive the growth and brand development.

The role reports to the Senior Sales Manager APAC and is a key internal liaison from the sales department with key stakeholders and departments, working cross-functionally and

facilitating the seamless interdepartmental collaboration, communication and the collation of

information and assets to support workflow and timelines.

RESPONSIBILITIES

Sales

• Ensure accurate and timely preparation & distribution of seasonal sales support materials for wholesale launches.

• Assist sales from start to finish: order loading, processing, tracking and delivery

• Manage seasonal selling sample order and regional rotation

• Collaborate with the team to unpack new samples and re-merchandise showroom for each season's launch. Maintain the showroom VM during key selling periods

• Manage seasonal staff orders including order preparation, processing, distribution and invoice send out

• Manage seasonal internal staff sample sales, including set up, pricing, and pack down

• Support Sales Managers for APAC and ANZ/EU with new customer prospecting to support brand growth

• Frequent visits to David Jones stores in Sydney regional area assessing locations, VM standards and inventory replenishment

• Build strong and trusting relationships with all customers by investigating and resolving queries and issues raised in a timely and efficient manner and by taking a proactive approach to account management

• Maintain and update our ERP, CRM and Sales Enablement tools and platforms.

• Support with external ad hoc warehouse sales

Administration and Operations

• Co-ordinate with Supply Chain & Logistics Co-ordinator for AU stock management

• Maintain and communicate on inbound/outbound tracker

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Stock Allocation & pick run management with 3PL

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Ensure orders are packed/invoiced in AP21 daily based on capacity volumes

• Coordinate and schedule bi-annual brand meetings, ensuring seamless execution

• Manage calendar and key timelines, including the scheduling of quarterly department meetings ensuring smooth coordination of appointments and presentations

• Coordinate team lunches and support with company-wide social events

• Answer office phones and provide exceptional customer service to inquiries

• Manage DHL shipments and parcel collection for the sales and marketing team.

• Undertake general office duties including organising office clean ups, accepting deliveries, and providing support as needed, demonstrating flexibility and a willingness to assist across various tasks

YOU MUST HAVE

• Excellent communication skills (verbal and written) with attention to detail.

• Intermediate level skills in excel. Strong competency in MS PowerPoint & Word.

• Highly commercial, customer-focused, and solutions-oriented.

• Ability to coordinate and execute multiple projects simultaneously.

IT WOULD BE AN ADVANTAGE TO HAVE

• Experience with Apparel 21 or equivalent ERP system.

• Successful track record of working in the sales space for high end fashion brand.

• Established wholesale relationships in ANZ.

REPORTING

Reports to the Senior Sales Manager APAC, Sales Department.

KEY INTERNAL RELATIONSHIPS

• Supply Chain Coordinator

• Production Assistant

• Senior Production Coordinator

• Retail Manager

• Senior Merchandise Planner

• Senior Digital & Trade Marketing Executive

The right candidate will join a tight knit team of brand professionals in a business that values creativity, ideas and effort. Your enthusiasm and drive to deliver at a high standard will be rewarded with a positive, warm, supportive and friendly environment that places importance on work/life balance, training, development and career growth opportunities.