Client Relationship

6 hours ago

Tharwa Australian Capital Territory Australia Outward Bound Australia Full time $60,000 - $90,000 per year

About the Role

This unique position blends client relationship management and marketing leadership in a purpose-driven environment.

You'll be the link between our partners and internal teams — ensuring smooth communication, great experiences, and long-term relationships. At the same time, you'll lead our marketing, communications and brand engagement, crafting campaigns and content that capture the spirit of Outward Bound and inspire participation, support and donations.

If you're a creative marketer who thrives on people-focused work, collaboration and storytelling, this role is for you.

What You'll Do

  • Plan and deliver digital marketing campaigns that drive engagement and awareness.
  • Manage social media channels (Meta suite, LinkedIn) and create engaging content for newsletters, blogs and media.
  • Coordinate PR, brand events and promotional activities.
  • Collaborate with leadership on strategic initiatives, growth projects and digital engagement.
  • Build and maintain strong, positive relationships with schools, community partners and clients.
  • Manage the client journey from first contact through to program delivery and review.

About You

  • Experienced in marketing, communications or business development, ideally with client-facing or account management experience.
  • Strong written and verbal communicator who enjoys building relationships and managing projects.
  • Confident managing social media platforms, content creation and brand storytelling.
  • Digitally savvy, ideally experienced with Salesforce CRM and Microsoft Office.
  • Organised, proactive and detail-oriented, with strong follow-through.
  • Passionate about purpose-led work — and experience in outdoor adventure, wellbeing or the environment will be highly regarded.
  • Current unrestricted driver's licence required.

Why You'll Love Working With Us

  • Join an iconic, values-driven Australian not-for-profit.
  • Blend creativity, communications and people engagement in a varied role.
  • Work with a passionate, supportive team at our scenic Tharwa campus.
  • Make a lasting difference in the lives of young people and communities.

Ready to inspire connection and growth across Australia?

Apply now with your CV and a short cover letter telling us why you're the right fit.

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