Senior Relationship Manager

20 hours ago

Sydney, New South Wales, Australia Thinktank Full time $120,000 - $180,000 per year

Thinktank is one of Australia's largest and fastest growing Residential and Commercial Property Non-bank Lender with a multi-office presence across Australia.

As an innovative, knowledgeable and established financial services provider with a reputation for professionalism and integrity, Thinktank focuses on building quality internal and external stakeholder relationships in support of our wide range of borrowers and investors.

Role Overview

The Senior Relationship Manager (SRM) supports the Head of Partnerships & Distribution in planning, leading and managing the sales process to achieve Think Tank's monthly loan volume targets. The SRM will manage existing, and develop new, broker and major aggregator channel relationships in Think Tank's target markets and is responsible for ensuring these target markets know and understand Think Tank's products, services and advantages. The SRM will cultivate relationships with brokers and convert lending opportunities to funded loans by identifying and recommending Think Tank products and services that meet customer's needs.

Key Accountabilities

  • Build strong relationships with external stakeholders (aggregators, brokers, and borrowers) by consistently delivering a high level of customer service.
  • Maximise the visibility of Think Tank's and its White Label brands products by actively and positively promoting the company at events including aggregator PD days, education sessions, breakfast/lunch workshops and other meetings.
  • Undertake a regular broker visitation program with a minimum 7 meetings per week to ensure brokers are aware of Think Tank products, policies and procedures.
  • Deliver presentations as required at webinars, PD days and other events to promote Think Tank's brand and products.
  • Manage existing, and develop new, major channel relationships in Think Tank's target markets
  • Support Head of Partnerships & Distribution in the management of distribution and channel relationships
  • Workshop scenarios with brokers to ensure that the proposed deal falls within ThinkTank's risk appetite and lending criteria and meets the borrower's requirements.

About You

  • 3–5+ years in Commercial Lending or Business banking, ideally in a Relationship Manager, Business banker role liaising with Brokers.
  • Proven experience working with mortgage brokers, aggregators, and third-party introducers.
  • Strong understanding of credit policies, commercial deal structuring, and SME customer needs.
  • Demonstrated success in a KPI-driven environment, including meetings, deal volume, and revenue targets.
  • Strong verbal and written communication tailored to a broker audience.
  • Capable of influencing and educating brokers on products, processes, and value proposition.
Why Thinktank?

We are a little bit different at Thinktank. No bureaucratic processes, politics or egos. Fairness and transparency are our most important values, it's how we do business and how we look after our team. You will be valued and trusted. You will work with welcoming and knowledgeable colleagues who will help you succeed.

We work a hybrid model of working from home and the office which encourages and supports great work life balance. We offer meaningful employee benefits such as Flex leave in addition to annual leave, a work well allowance and more.

If you are interested in having a confidential conversation, please apply now for an immediate review of your resume or contact Heena Geronimo, People & Culture Manager on

  • Senior Relationship Manager

    21 hours ago

    Sydney, New South Wales, Australia LexisNexis Full time $120,000 - $180,000 per year

    Senior Relationship Manager - AcademicLocation: Sydney, Melbourne or Brisbane (flexible working encouraged) About our TeamAt LexisNexis, we serve over 5 million professionals across 100+ countries, delivering cutting-edge legal content and technologies. Our team is at the forefront of legal transformation, focusing on Academic markets by introducing them to...

  • Senior Business Relationship Manager

    1 week ago

    Sydney, New South Wales, Australia Bendigo Bank Full time $120,000 - $180,000 per year

    Help enable prosperity and sustainability in Australian communitiesJoin a team that genuinely cares, values you and is always getting more diverseCountless ways to flex your hours and days to make work work your wayWe've never been 'just a bank'. Just like you should never be 'just an employee'. We're united in our belief that in banking, better can be...

  • Relationship Manager

    2 weeks ago

    Sydney, New South Wales, Australia MUFG Full time $80,000 - $120,000 per year

    Sydney preferred | Melbourne considered | Permanent roleOur Fund Services team is seeking an experienced Relationship Manager to join our high-performing and collaborative team. This is an exciting opportunity to manage a portfolio of premium Tier 1 and Tier 2 clients, delivering exceptional service while driving client retention and growth.About the RoleAs...

  • Senior Client Relationship Manager

    1 week ago

    Sydney, New South Wales, Australia MinterEllison Full time $120,000 - $180,000 per year

    Location: Sydney, MelbourneContract Type: PermanentMinterEllison is one of Australia's largest independent law and consulting firms. With a heritage of almost 200 years, we are known for our excellence, and our authentic and enduring relationships with our clients, our people and our communities. Clients seek out MinterEllison to help them solve complex...

  • Relationship Manager

    19 hours ago

    Sydney, New South Wales, Australia Tardis Indigenous Full time $60,000 - $90,000 per year

    Position detailsEmployment classification: Permanent full-timeProbationary period: 6 months (applicable to new employees only)Reports to: Senior Relationship ManagerLocation: AustraliaThe organisationAustralia's leading supplier diversity organisation. Since 2009, the organisation has worked with Aboriginal and Torres Strait Islander businesses and...

  • Relationship Manager

    5 days ago

    Sydney, New South Wales, Australia Iress Full time $80,000 - $120,000 per year

    See yourself being part of a large, transformational change? This could be the role for youAt Iress, we make things happenWe believe technology should help people perform better every day. Since our beginning in 1993, people across financial services have trusted us to take their performance to the next level. More than 10,000 businesses and 500,000 people...

  • Relationship Manager

    2 weeks ago

    Sydney, New South Wales, Australia nbn® Australia Full time $80,000 - $120,000 per year

    Job Expectations A fantastic opportunity has presented itself for a Relationship Manager – Customer Support, reporting to the Senior Manager Customer Inbound from the Customer Delivery and Experience team, where you will join the New Developments team.A bit about your roleAs nbn transitions from building to operating a highly complex national network, the...

  • Relationship Manager

    1 week ago

    Sydney, New South Wales, Australia nbn™ Full time $80,000 - $120,000 per year

    Job ExpectationsA fantastic opportunity has presented itself for a Relationship Manager – Customer Support, reporting to the Senior Manager Customer Inbound from the Customer Delivery and Experience team, where you will join the New Developments team.A bit about your roleAs nbn transitions from building to operating a highly complex national network, the...

  • Relationship Manager

    17 hours ago

    Sydney, New South Wales, Australia RELX Full time $90,000 - $120,000 per year

    Relationship Manager Are you a passionate and engaged sales expert? Are you interested in building the future of legal technology? About our TeamLexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for...

  • Relationship Manager

    22 hours ago

    Sydney, New South Wales, Australia Shift Full time $120,000 - $180,000 per year

    Who is Shift?At Shift, we're business specialists dedicated to helping Australian SMEs take control of their cashflow, streamline trade terms and choose the right financial products.We believe Australian businesses are the driving force behind our economy and are core to our communities. That's why our business expertise, focus on relationships, and...