School Based Trainee

14 hours ago

Sydney, New South Wales, Australia a2ac3ec2-5af5-4be0-b891-9973b61d7de3 Full time $104,000 per year

Get Paid. Get Qualified. Get Ahead with NSW Government Traineeships.

  • Are you a Year 10 student in NSW?
  • Are you naturally curious? Then keep reading

About the role

As an
NSW Government School based trainee,
you will get a chance to earn while you learn by undertaking a 2 year traineeship.

These traineeships will offer you the chance to spend one day a week in one of our many state government offices and provide you with the chance to:

  • Learn new skills
    – computer systems, communication, administration skills and more
  • Engage with others
    – learning to communicate with a variety of stakeholders in person, via email and even face to face
  • Understand how government works
  • what we do, how we do it and why.

So why take up a school-based traineeship with DCS?

  • Paid part time work experience up to $13.81 hour
  • Nationally recognised qualification (Cert III in Business Administration) that can also count towards your HSC
  • Real experience in government roles like customer service, admin, IT., communications and more
  • Support from mentors, program coordinators and a buddy
  • Work close to home with roles available in metro and regional locations

To find out more click here

Who is the Department of Customer Service anyway?

Good question

When you join the Department of Customer Service, you become part of a people-focused organisation, working hard to improve the lives of our citizens. We offer many different employment opportunities in locations around New South Wales, and we lead the way in:

  • Digital Transformation – 85% of government applications are now online
  • Customer – first – Think Service NSW, Single front door and putting people at the heart of everything we do
  • Regulatory reform – making rules and systems simpler and fairer

You might have heard of Revenue NSW, Fair Trading and Telco – just some of the big agencies that make our department a unique place to be.

Don't miss out

Click the link below and submit your expression of interest today.

Please be prepared to answer the question maximum 300 words:

"What unique experience do YOU as an individual bring to a trainee role at DCS and why should we choose you? "

Who can apply?

  • In year 10 based in NSW
  • People with a passion to learn, grow and make a difference

Applications must include a copy of the completed
application form
and a resume.

For enquiries relating to recruitment please contact our team via

Closing Date: 10am Monday 8th December

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

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