Senior Product Manager

2 weeks ago

Sydney, New South Wales, Australia Tata Consultancy Services Full time $104,000 - $130,878 per year

About Organization:

Join Tata Consultancy Services, Asia Pacific and be part of an organization committed to sustainable development for our future. TCS follows the Tata group philosophy of building sustainable businesses that are rooted in the community and demonstrate care for the environment. Our unique values position us to combine a purpose-driven worldview with digital innovation, collaborating with customers, communities and governments to lead and shape innovative solutions for a sustainable future. TCS has been carbon neutral in its operations across 11 countries, 12 delivery centers and 18 offices in Asia Pacific since 2022. This is only the initial stage in TCS' journey as we strive to achieve long-term net zero emissions by 2030.

  • Corporate sustainability is embedded in our triple-bottom-line, focusing on people, the planet, and our purpose. Our offices are designed with eco-friendly features that significantly reduce our carbon footprint and enhance energy efficiency. We actively champion green initiatives, such as promoting paperless operations, implementing energy-efficient practices, and fostering employee engagement in sustainability efforts. When you become part of the TCS family, you will play an essential role dedicated to innovation, excellence, and crafting a brighter, greener future together. Join us and be a part of our mission to drive sustainability through technology and talent at Tata Consultancy Services, APAC today.

Key Responsibilities:

  • Develop and implement credit card acquisition strategies and roadmaps in line with the bank's overall business objectives.
  • Conduct market research and analysis to identify customer needs and preferences and use insights to drive product innovation and differentiation.
  • Continuously improve the customer experience by reviewing and enhancing features, benefits, and digital experience.
  • Collaborate with cross-functional teams including marketing, sales, and operations to ensure successful product launches and ongoing management.
  • Stay updated on industry trends and competitor offerings to ensure our credit card products remain competitive in the market.
  • Strong understanding of retail banking and credit card products, with a proven track record of developing and launching successful products.

What We're Looking For:

  • Strong cards product knowledge is required, experience managing banking products highly regarded (5 yrs of experience).
  • Ability to think analytically and use data and insights to make decisions.
  • Strong delivery experience is preferred, including managing cross-functional squads and navigating regulatory or compliance-led initiatives.
  • Excellent stakeholder engagement and communication skills, with the ability to influence across business and technical teams.
  • Exposure to scheme compliance (Visa/Mastercard), digital wallets (Apple Pay, Google Pay), or platform migrations is a plus.

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