Facilities Supervisor | Karratha | 14:7

Job Description
About the Opportunity
You will be joining a supportive team to deliver an exceptional guest experience for our residents and guests at our Village based in Karratha. Permanent full-time positions are available on a 14:7 roster with a 10 hour day (two weeks living on site and one week at home for what matters most). FIFO available from Perth, or Drive in, Drive out from your home to Karratha.

This is a hands on Supervisor role, responsible for overseeing the facilities team in delivering high quality and well maintained facilities, including grounds, non-technical maintenance and repairs, and disposal of waste.

If you're someone who values working within a supportive team, adventure, gaining experience that will boost your career, and a change of pace, we want to hear from you

About The Benefits

• Salary ranging from $80,000 – $90, % Superannuation (paid on all rostered hours) + penalties and allowances
• $7k annual incentive bonus for all local candidates who Drive in, Drive out (paid quarterly – no flights included)
• FIFO included for all Perth based candidates (not eligible for incentive bonus)
• All food provided while on site (catering for all preferences / allergies / intolerances)
• Accommodation provided (linen, aircon, bar fridge, TV, en-suite bathroom)
• On-site Facilities (such gyms, hubs, and pools – varies by Village)
• Employee benefits including retailer discounts, reward programs and access to confidential counselling services for you and your family

About You

• Experience supervising a team, preferably in a remote environment
• Experience working in high volume, fast paced environments, ideally working outdoors
• Current LF Forklift License and experience
• Excited to work on 14:7 roster (2 weeks on, one week off)
• A valid Drivers license
• Unlimited working rights within Australia (ideally for 12 months or more. Sponsorship NOT available at this time)
• Flexibility to work across day / night shift when required
• Passion and commitment to Safety

What's next?

• Apply now and be ready to complete a video and / or phone interview
• Securely upload relevant pre-employment documents including your relevant certifications and licences
• Consent to background checking including references and National Police Clearance
• Attend pre-employment medical assessment (to ensure we can keep you safe, we will book this at a location close to you)
• Start your new career and lifestyle with Civeo

About Us
Civeo Australia, a division of Civeo Corporation, provides workforce accommodation services globally. In Australia, Civeo has a national footprint of approximately 10,000 rooms across twelve villages in Queensland, New South Wales, and Western Australia. In addition, Civeo also operates approximately 16,500 rooms in client-owned properties in remote regions of Western Australia, South Australia and Queensland.

We're committed to fostering sustainable partnerships and inclusive opportunities in all the communities we operate in. By actively engaging with Traditional Owners and First Nations Businesses, we're not just operating accommodation villages, we're nurturing relationships that honour the rich cultural heritage of the land.

We're safe, welcoming, and proud to encourage Aboriginal & Torres Strait Islander people to join us.

Stay Well. Work Well.
Responsibilities
Primary Duties and Responsibilities
People

• To act as a working supervisor, leading a team of Facilities Attendants, scheduling and allocating work, and supervising their work on a daily basis.
• To be clear about annual personal and company objectives and to take part in regular appraisal processes to assess performance and provide feedback to management.
• To undertake technical and other training as required, and to attend periodic team and individual meetings as required.
• To facilitate a team environment and foster a culture of service excellence.
• To deputise for the Facilities Manager in their absence, in Villages that have a dedicated Facilities Manager.
• To always apply safe work practices to contribute to the safety culture at Civeo.

Customers

• To deliver excellent facilities services to the Management team, in a timely manner, consistent with all relevant quality standards and service level agreements, with the minimum of disruption to guests, customers and colleagues.
• To facilitate and maintain a safe environment for our customers.

Process

• To undertake non-technical general repairs and maintenance of site grounds, facilities and buildings.
• To carry out gardening duties.
• To ensure regular collection and maintenance of waste throughout site.
• To keep all work areas, storage areas, workshops, tools and vehicles in a tidy, safe and professional condition.
• To ensure all health, safety, quality and environmental standards are strictly met, ensuring a safe environment for employees, customers, contractors and visitors, and promptly reporting any issues, potential issues or near misses.
• To follow Standard Operating Procedures in all relevant areas of Facilities services and to contribute ideas for improving processes and procedures.
• To process all maintenance requests through Civeo property maintenance management system.
• To take part in Project Working Groups as required.
• To use Microsoft Office and other IT systems as necessary.

Finance

• To ensure all financial policies, procedures and processes are strictly implemented and adhered to, ensuring the highest standards of ethics and financial propriety, taking immediate action if any non-compliance is discovered.
• To facilitate random and programmed audits of Facilities Services.

Other
Any other required duties appropriate to the scope, nature and seniority of the role.

Qualifications
Knowledge, Skills and Experience
Professional Qualifications

• LF Forklift licence
• Manual Drivers licence, Class C.

Experience

• At least two year's work experience in a maintenance or trades assistant role, preferably in the hospitality industry.
• A minimum of six months experience of supervising a team.
• Knowledge of equipment and materials routinely used in Facilities Operations (e.g. ride on mower, push mower, whipper snipper, blower, high pressure hose, small parts).

Competency

Behaviours

Working with People

• Meets all team deadlines and responsibilities.
• Listens to others and values opinions.
• Helps team leader to meet goals.
• Welcomes newcomers and promotes a team atmosphere.
• Seeks win-win relationships.

Delivering Results and Meeting Customer Expectations

• Builds customer confidence.
• Is committed to increasing customer satisfaction.
• Sets achievable customer expectations, assumes responsibility for solving customer problems, and ensures commitments to customers are met.
• Solicits opinions and ideas from customers.
• Responds to internal customers.

Adhering to Principles and Values

• Deals with others in a straightforward and honest manner, gaining trust. Does what he or she says and is accountable for actions.
• Maintains confidentiality.
• Supports company values.
• Conveys good news and bad.
• Maintains the standards of ethical behaviour.
• Treats people with respect and dignity.
• Demonstrates genuine caring for people.
• Lives Civeo values.

Deciding and Initiating Action

• Tackles problems and takes independent action.
• Seeks out new responsibilities and acts on opportunities.
• Generates new ideas.
• Practices self-development.

Coping with Pressures and Setbacks

• Meets commitments, works independently, and accepts accountability.
• Handles change, sets personal standards, and stays focused under pressure.
• Meets attendance and punctuality requirements.
• Steps up when asked.

Planning and Organising

• Plans workload to ensure timely completion of tasks.
• Assists staff with time management when appropriate.
• Good attendance/starts work on time.
• Can recognize priorities and reorganize work tasks accordingly.
• Uses available organizing tools to plan work.
• Anticipates possible slow points in planning timelines.
• Maintains an organized work space that permits rearranging of work files.
• Proposes timeline and benchmarks for new work assignments and modifies as needed.

Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the position.

• High level of general physical fitness, strength and health.
• Lift, push, pull and carry up to approximately 20kgs.
• Stand and walk for extended periods of time.
• The ability to bend, stretch, twist, or reach with your body, arms, and legs.
• Climb, balance, and kneel.
• Squat, crouch and sit.
• Good hand eye coordination.
• Reach above shoulder level, chest to shoulder level, below chest level and behind body.
• Twist, turn and tilt neck.
• Work in confined spaces.
• Tolerate exposure to dust and cleaning chemicals.
• Tolerate working in hot and cold temperatures and in wet conditions.
• Walk up and down stairs.
• Push a trolley.
• Use a step ladder.
• Operate a vehicle.
• Perform foot pedal action.
• Unimpaired vision with or without the aid of prescription eye glasses.
• Unimpaired hearing with or without the use of a hearing aid.
• Manual dexterity and strength – the ability to move hands and fingers to grasp, manipulate and assemble objects.
• Stamina – The ability to exert yourself physically over long periods.

About Us
Civeo Australia, a division of Civeo Corporation, provides workforce accommodation services globally. In Australia, we own 9,000 permanent rooms across QLD, NSW, and WA, and operate more than 20,000 rooms in client-owned properties in remote regions of WA and SA. Our services include accommodation, food services, housekeeping, and property maintenance. With over 40 years of experience, Civeo supports individuals who live and work away from home.

We're committed to fostering sustainable partnerships and inclusive opportunities in all the communities we operate in. By actively engaging with Traditional Owners and First Nations Businesses, we're not just operating accommodation villages, we're nurturing relationships that honour the rich cultural heritage of the land.

We're safe, welcoming and proud to encourage Aboriginal & Torres Strait Islander people to join us.

Stay Well. Work Well.