Activities Coordinator

• Create and run creative and fun experience for our guests
• Part time position - min 15 hours per week
• Hospitality award rate of $25.85ph+ penalty rates

Who we are

At YHA Australia, we provide affordable, quality accommodation with purpose. We're committed to creating a more open and welcoming world where connections thrive and experiences matter.

What sets us apart? We're a not-for-profit, membership-based organisation where profits go straight back into improving our properties and creating positive social, cultural and environmental impact. For over 80 years, we've been making travel accessible and transformative.

Our network spans 19 uniquely characterful properties across Australia – from the rooftop views of Sydney Harbour YHA to historic cells at Fremantle Prison to eco-retreats nestled in National Parks.

We're proudly part of Hostelling International – a global community of 3,000+ places to stay across 70+ countries that believe travel should do more than move you from place to place. It should move you to think differently, live boldly, and protect the world you're exploring.

YHA Sydney Harbour, boasting 106 rooms, is situated in the city's core, offering cozy and economical lodging to both groups and solo travelers from across the globe. With breathtaking vistas of Sydney Harbour, the Opera House, and the Harbour Bridge, this award-winning YHA stands atop of a unique archaeological site in The Rocks, melding cutting-edge amenities and eco-friendly practices with a touch of historical charm.

YHA Sydney Harbour is currently seeking an Activities Coordinator to join the team on a part-time basis (min 15 hours per week). The activities coordinator is responsible for coordinating, promoting and executing guest experiences, activities, and events in line with the YHA Experiences framework, and ESG strategy. Experiences are required to provide opportunity for social and local connection; a chance for guests to connect with the property, connect with their fellow guests, and experience the local culture and area.

Day-to-day duties include but not limited to:

• Develop and maintain a diverse activity/ experiences program that caters to the interests and preferences of our guests; that promotes cultural understanding and learning, social connections, wellness, regenerative travel, and connection to local festivals and events.
• Promote upcoming activities and experiences through property signage, word-of-mouth, and digital channels such as the YHA website and relevant social media platforms.
• Lead the majority of experiences and events hosted by the property, and ensure appropriate team members or volunteers are running these in your absence.
• Build strong professional relationships with external partners, clients and key stakeholders.
• Train and collaborate with property team members and/ or volunteers to ensure the seamless execution of events, including promotion, setup, decoration, and running of the experience or activity.

What we are looking for:

• Proven experience in organising and coordinating events or activities, preferably in the hospitality or travel industry.
• Excellent customer service, communication, and interpersonal skills to interact with team members and guests of diverse backgrounds.
• Strong organisational and time management abilities to handle multiple activities simultaneously.
• Creativity and resourcefulness in designing unique and engaging experiences.
• Proficiency in using technology and social media platforms for promotional purposes.

Our Values

Our values are at the heart of our organisation and the foundation of our culture. They are our compass, guiding our decisions and actions.

• Work together – We open doors for each other as well as our guests
• Give our best – We bring our best selves every day we come to work
• Put our guest first – We know great hosts make great holidays
• Think differently – We see problems as opportunities
• Have fun – We celebrate and enjoy being together

What's in it for you

• Travel Perks: Free stays across our network – because we love travel as much as our members do
• Team Adventures: Opportunities to visit other locations for team building and training
• Discounts: Access to benefits at various stores and across the YHA network
• Growth: Professional development and career opportunities throughout YHA
• Cultural Flexibility: Swap standard public holidays for ones that have personal meaning
• Wellbeing Support: For you and your immediate family through our Employee Assistance Program
• Referral Program: Know someone great? We reward successful candidate referrals

Are you ready to help make the world a more connected place? Submit your resume and a cover letter telling us why you're perfect for this role