Photo Lab Retail Assistant

1 day ago

Alexandria NSW, Australia 71e9fd44-5634-44e5-9947-6a2b28bc0040 Full time $34,480 - $70,960 per year

About Rewind Photo Lab:

Rewind Photo Lab is dedicated to the craft and preservation of analog photography. We provide professional services in film processing, scanning, and printing, along with a curated selection of film, cameras, and accessories. As a trusted destination for photographers of all levels, we're committed to delivering exceptional service while supporting the film photography community.

Role Overview:

We're seeking a Photo Lab Retail Assistant for casual positions (perfect for university students). This role combines technical process management, quality control, and customer service in a dynamic lab environment. Ideal for technically-minded individuals interested in applying systematic thinking to photographic processes.

  • Store Hours & Availability:
  • Monday to Friday: 10 AM - 6 PM
  • Saturday: 9 AM - 2 PM
  • Flexible roster system accommodating university schedules
  • Minimum 2-4 shifts per week required

Key Responsibilities:

  • Customer Service & Retail Operations:
  • Greet customers, process film drop-offs, and manage work orders with accuracy and professionalism.
  • Provide guidance on film, cameras, and related accessories to help customers make informed decisions.
  • Handle payments, maintain accurate transaction records, and ensure a smooth checkout process.
  • Photo Lab Support:
  • Assist with organising and preparing film for processing.
  • Conduct quality checks on scanned images or prints to ensure they meet customer expectations.
  • Operate Adobe Lightroom Classic for basic image adjustments and post-production tasks.
  • Store Presentation & Maintenance:
  • Maintain a clean, organised workspace to support the handling of sensitive photographic materials.
  • Restock shelves, track inventory, and ensure product displays are visually appealing.

What We're Looking For:

Required Skills and Experience:

  • At least 6 months of customer service experience, ideally in a technical or retail environment.
  • Strong digital literacy and system management capabilities.
  • Strong organisational skills and attention to detail, with the ability to work independently.
  • A friendly, approachable demeanour and the ability to explain technical concepts to non-technical customers.
  • Basic understanding of image processing concepts (can be taught)

Preferred Experience:

  • Previous experience in retail sales, especially with technical or photography-related products.
  • A general interest in photography and some experience using photo editing tools like Lightroom or similar.

Personal Traits:

  • Dependable and responsible, with the ability to open and close the store independently.
  • Technically inclined, with a willingness to learn and apply new skills.
  • Ability to maintain consistent quality in repetitive technical tasks.

What We Offer:

  • Comprehensive training in analog photography techniques and product knowledge.
  • A supportive, creative work environment with opportunities to develop technical skills.
  • Discounts on photo lab services.

Job Type: Casual

Pay: From $34.48 per hour

Work Location: In person

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