Customer Service Officer – Reception

3 days ago

Brisbane, Queensland, Australia Medlog Australia Pty Ltd Full time $60,000 - $80,000 per year
We're Hiring: Customer Service Officer – Reception

Location: MEDLOG Brisbane Depot

Full-Time | Permanent Role

Join one of the world's leading logistics and supply chain operators at MEDLOG We're looking for a friendly, organised, and detail-oriented Customer Service Officer – Reception to be the face of our busy site and support our Customer Service teams across Transport, Quarantine, and Warehousing.


What You'll Do

As a key point of contact at the front desk, you'll:

  • Manage driver check-ins and Inbound Connect processes
  • Assist with data entry, invoicing, and documentation for freight movement
  • Liaise across departments to ensure timely communication and service delivery
  • Respond to emails, monitor workflow, and help categorise work for our MSC India service team
  • Ensure our reception and office areas are presentable and organised
  • Provide coverage and cross-team support when required

What We're Looking For

You're someone who thrives in a fast-paced, high-volume environment and is comfortable juggling front-line service with admin duties. You'll bring:

  • Excellent verbal and written communication skills
  • Strong organisational and admin skills
  • Attention to detail and the ability to work calmly under pressure
  • Solid computer literacy and familiarity with data entry systems
  • A proactive and team-focused mindset
  • Commitment to providing excellent customer service, both internal and external

Why Join MEDLOG?
  • A stable, global logistics company with growth opportunities
  • Supportive team environment and on-the-job training
  • Fast-paced, varied work where no two days are the same
  • Great location and modern facilities

Apply Now

Apply today or contact our HR team at aus-

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