Customer Service Administrator

1 week ago

Greater Sydney Area, Australia Austmont Full time $40,000 - $60,000 per year

Join Our Team - Sales & Customer Service Administrator

About us:

We are a leader in innovative, high-quality solutions in commercial stainless steel and kitchen equipment. Our team is dedicated to delivering exceptional products and outstanding customer service.

The Opportunity:

We're looking for an enthusiastic and detail-focused
Sales and Customer Service Administrator
to join our Wetherill Park office. In this role, you'll be responsible for answering calls, processing sales orders, managing customer enquiries, and providing administrative support to our sales team.

What You'll Do:

  • Answer incoming calls promptly and professionally with a friendly attitude.
  • Process sales orders accurately, including dispatch and invoicing.
  • Support customers and the sales team with parts enquiries and general assistance.
  • Manage and distribute incoming emails to the correct departments.
  • Process purchase orders when needed.
  • Complete delegated tasks from management in a timely manner.
  • Assist with general administrative duties to ensure smooth daily operations.

What You'll Bring:

  • Strong customer service skills and a natural ability to communicate clearly and warmly, both verbally and in writing.
  • Previous experience in a customer service and sales-focused role.
  • Excellent attention to detail and organisational skills - you know how to prioritise and juggle multiple tasks.
  • Strong Microsoft Office skills, especially in Outlook, Word, and Excel.
  • A collaborative, can-do attitude and a focus on delivering results.
  • Pride in the quality and accuracy of your work.

Why Join Us?

  • Be part of a supportive, high-energy team environment where your contributions are valued.
  • Opportunities to grow and develop your skills as the business continues to expand.
  • A workplace that values communication, teamwork, and high standards.

If you enjoy helping customers and making their experience better, we'd love to hear from you

Apply now
- only shortlisted candidates will be contacted.

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