Marketing Client Intake Business Analyst

We welcome fearless thinkers.

For over 100 years, Maurice Blackburn has stood up for those who need us most. With courage and compassion, we extend access to justice to countless Australians. We look beyond the immediate challenge to support people in moments that matter across their lives and continually push for better solutions for our clients. We invest in and empower our people to stand up for what we believe in and go fearlessly forward together.

We work on real cases, achieving important and positive results in real people's lives, which is why we are one of Australia's most respected law firms. Maurice Blackburn, experience you can count on.

About the role

Are you driven by data and keen to make a real impact? #TeamMB is looking for a Marketing Client Intake Business Analyst in a newly created role reporting directly to our Commercial Marketing Lead.

You'll play a key role in driving performance across client intake and marketing analytics - helping us connect more people with the justice they deserve.

You'll be instrumental in improving conversion rates, streamlining reporting workflows, and delivering insights that shape strategic decisions. Working across multiple data platforms, you'll collaborate with teams in Marketing, Business Development, Finance, and Digital to embed data-led thinking into our client intake processes.

From maintaining daily intake reports to leading marketing accruals and reconciliation, your work will uncover opportunities, support continuous improvement, and contribute to smarter, more efficient ways of working across the firm.

The experience we're looking for

You're a curious and proactive analyst who thrives on uncovering the "why" behind the numbers. You bring a strong analytical mindset, excellent attention to detail, and a passion for continuous improvement. You're confident working independently, managing multiple priorities, and communicating insights clearly across teams.

You'll have:

• Proven experience in marketing analytics, business intelligence, or financial reporting.
• Strong proficiency in Microsoft Excel (pivot tables, formulas, charts).
• Experience with Power BI or a strong willingness to learn.
• Exposure to Adobe Analytics is highly desirable.
• Proficiency in SQL and Google BigQuery for data extraction and analysis.
• Familiarity with QlikSense, Google Analytics, and Looker Studio is advantageous.
• Excellent communication skills, with the ability to translate data into actionable insights.
• An understanding of financial and client intake principles is a plus.
• A passion for automation, process improvement, and data integrity

Additional Information

Team MB Benefits:

• Ongoing coaching and career development opportunities
• End of Year leave, 1 day first year, 4 days after 2 years
• Comprehensive mental health framework, including wellbeing leave (up to 4 extra days per year) and $299 reimbursement
• 22 Weeks Parental leave with your superannuation guaranteed and back-to-work transition policy
• Rewards and recognition platform with fitness, retail, and entertainment discounts
• A hybrid flex working model
• Salary Continuance & Life Insurance
• 17.5% Annual Leave Loading

… just to name a few. *T's & C's apply

Our shared values represent what we stand for and guide how we act, with Courage; Compassion; Collaboration; Fairness and Tenacity.

We love that you have a life outside of work and we're happy to support yours. We provide you a safe, supportive and collaborative environment, backed by inclusive leaders and progressive people policies, where you can be your authentic self and thrive. Here we are committed to creating a diverse and inclusive culture, enriched by differences in ethnicity, gender, sexual orientation, gender identity, disability, religion, age and family arrangements. Applications from First Nations People are encouraged.

Are you ready to join us on a journey to extend access to justice to more Australians, in an organisation and role in which every action you take makes a difference? Apply now.

Our Circle Back Initiative partnership means we're committed to responding to every applicant.

Our Circle Back Initiative partnership means we're committed to responding to every applicant.

Please note that all successful candidates will be required to undergo background checks as part of our commitment to maintaining a safe and compliant workplace