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Visual Merchandiser

2 weeks ago

Brisbane, Queensland, Australia empire group Full time $90,000 - $120,000 per year

Visual Merchandiser - Jewellery | National

About the Role

We are seeking an experienced Visual Merchandiser to elevate the in-store experience for a premium jewellery retailer. This role is both creative and hands-on, responsible for designing and implementing visual concepts that showcase products, capture customer attention, and strengthen the brand's identity.

You will partner closely with Retail, Product, and Marketing teams to ensure campaigns and product launches are brought to life in stores, while also providing training and support to managers and staff to maintain high standards of presentation across the network.

What You'll Be Doing

  • Develop and roll out seasonal visual merchandising plans that align with product launches and promotional activity
  • Design, install, and refresh windows, showcases, and in-store displays that inspire and engage customers
  • Ensure brand consistency across all locations, from high-profile flagships to smaller boutiques
  • Produce easy-to-follow VM toolkits and provide training to store teams on execution standards
  • Visit stores regularly to review display quality, coach teams, and provide actionable feedback
  • Collaborate with marketing and product leaders to align storytelling across online and in-store channels
  • Monitor performance and provide reporting on the commercial impact of VM initiatives

What You'll Bring

  • Minimum 5 years' experience in visual merchandising, ideally in jewellery, luxury, or fashion retail
  • Strong eye for design, detail, and retail storytelling
  • Proven ability to create visual guidelines and train teams effectively
  • Excellent organisational skills with the ability to balance strategic planning and hands-on work
  • Confident communicator with strong stakeholder management skills
  • Proficiency in design software such as Adobe Creative Suite (advantageous)
  • Flexibility to travel interstate and work outside standard hours when required

The Ideal Fit

  • Passionate about design and creating exceptional in-store experiences
  • Commercially aware with an understanding of how visuals drive sales performance
  • Collaborative and adaptable, comfortable working with varied teams and projects
  • A balance of creativity and practicality, able to deliver ideas that work in real retail environments

Why This Role?

This position offers the opportunity to make a visible impact on how a respected jewellery retailer is experienced by customers across Australia. If you thrive in combining creativity with commercial outcomes, this role gives you the platform to showcase both.

For more information please contact Pauline at

At Empire Group, we value diversity and are committed to equitable recruitment. We encourage Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, people with disability, and other underrepresented groups to apply. Our focus is on creating fair, accessible, and culturally safe recruitment processes that genuinely reflect and respect the communities we serve.