Supporter Acquisition Coordinator

About the Role

As Supporter Acquisition Coordinator, you will play a key role in growing RSPCA Queensland's donor base across vital fundraising streams including Gifts in Wills, regular giving, cash donations, and mid-level programs. You'll help design and deliver multi-channel acquisition campaigns that inspire new supporters and deepen engagement with our mission. Working within a collaborative and purpose-driven team, you'll contribute to a culture where "All roads lead to gift in Wills at RSPCA QLD."

Key Responsibilities

Acquisition Development & Execution

• Support the development and execution of donor acquisition programs across multiple giving streams.
• Contribute to the Gifts in Wills acquisition strategy to grow confirmed bequestors.
• Help embed a culture of proactive gift in Willspromotion across RSPCA QLD.
• Assist in implementing acquisition activities including:
• Direct mail campaigns
• Digital strategies
• Telemarketing initiatives
• Print media and inserts

Campaign Support

• Collaborate with fundraising colleagues to align acquisition efforts with broader campaign strategies.

Project Management

• Assist in managing acquisition projects from concept to execution, ensuring clarity, quality, and strategic alignment.
• Maintain strong relationships with suppliers to ensure timely and effective delivery.

Analysis & Continuous Improvement

• Monitor donor engagement and campaign performance, providing insights to refine future strategies.
• Contribute to the ongoing improvement of acquisition tools and processes.

Cross-Team Collaboration

• Work closely with fundraising, marketing, and communications teams to ensure consistent messaging and integrated campaign delivery.

Who We're Looking For?

You're a strategic and creative thinker with a passion for donor engagement and animal welfare. You thrive in a collaborative environment and bring initiative, attention to detail, and data-driven decision-making to everything you do.

Experience and Education

• Bachelor's degree or equivalent experience in Fundraising, Communications, Business, or related field (preferred but not essential)
• Experience in donor acquisition, regular giving, gifts in Wills, or appeals programs
• Leadership or mentoring experience is highly regarded

Skills and Attributes

• Strong communication skills, especially in donor-facing content
• Excellent organisational and project management abilities
• Comfortable working with fundraising metrics and extracting strategic insights
• Proactive, collaborative, and ethical mindset
• Genuine interest in animal welfare and alignment with RSPCA's mission and values
• Ability to perform physical duties, including manual handling up to 10kg

Why Join Us?

• Make a Meaningful Impact: Use your passion to improve lives and drive animal welfare outcomes
• Flexible & Supportive Environment: Enjoy hybrid working, study leave, and a collaborative team culture
• Exclusive Perks & Benefits: Perks that work for you and your furry friends, such as discounted food and vaccinations, free adoption packages, novated leases, mental health support and companion animal leave

Interested?

Apply now, shortlisting may commence before the closing date, so apply today to be part of our mission Please note, applications will close at 5:00pm on Sunday, 2 November 2025.

Successful candidates will be subject to a Police Check. We conduct police checks to ensure the safety and well-being of the community, staff, and the animals in our care. Candidates may also be required to undergo a pre-employment medical assessment.

RSPCA Qld acknowledges the Australian Aboriginal and Torres Strait Islander peoples as the first inhabitants of the nation and the Traditional Custodians of the land. RSPCA Qld is an equal opportunity employer, firmly committed to ensuring a fair and inclusive hiring process. We embrace diversity and welcome all people irrespective of faith, ethnicity, sexual orientation, or gender identity.