Business Systems Analyst

20 hours ago

Macquarie Park New South Wales, Australia HYUNDAI GLOVIS AUSTRALIA PTY LTD Full time $90,000 - $120,000 per year

What You'll Do

  • Business Analysis & Process Design

  • Partner with stakeholders to analyse business needs and translate them into clear, actionable requirements.

  • Conduct interviews, workshops, and workflow mapping to capture "As-Is" and design "To-Be" processes.
  • Document functional specifications, business rules, and testable user stories.

  • Identify opportunities for process improvement and automation.

  • Solution Delivery & Change Management

  • Collaborate with IT teams and vendors to ensure solutions align with business objectives.

  • Support testing, system rollouts, and change management activities.

  • Provide input into training and adoption plans for new processes and systems.

  • General IT Management

  • Ensure alignment with global IT policies.

  • Coordinate with internal stakeholders and subsidiary IT counterparts for consistent communication of IT decisions.
  • Support resolution of major IT incidents, customization issues, and escalated problem investigations.
  • Ensure that security standards relating to data and network protection are enforced and maintained under global IT security policy

What You'll Bring

  • Strong IT background with the ability to understand applications, workflows, and integrations.
  • Proven experience translating business needs into system requirements, user stories, and acceptance criteria.
  • Solid analytical and problem-solving skills, with the ability to propose practical solutions.
  • Excellent communication and stakeholder engagement skills, including facilitation and interviewing.
  • Ability to produce high-quality documentation (requirements, process maps, functional specs).
  • Experience in process modelling and requirement definition.

Desirable

  • Minimum 5 years of experience as a Business Analyst in technology-enabled projects.
  • Industry experience in logistics, supply chain, or automotive.
  • Strong interpersonal and influencing skills, with the ability to collaborate across teams
  • Proficiency in Korean (verbal and written) is highly desirable.

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