Solution Designer

Solution Designer

Temporary Full-Time until November 2026

Location Negotiable (subject to Campus availability)

Salary package of $131,911 - $142,056 which includes salary ($116,219 – $125,157) per annum, plus superannuation and annual leave loading

At TAFE NSW, we are dedicated to life-changing impact.

That's why we offer world-class training and education that delivers the skills needed for the jobs of today and tomorrow.

Life-changing impact starts with an incredible team that sees their career as an opportunity to transform someone's world. Whether that's inspiring students, supporting each other, or helping our communities and industries flourish.

We live by TAFE NSW values: Customer Focus, Integrity, Collaboration, and Excellence. They define who we are, how we work and inspire our performance.

We invest in our people

At TAFE NSW, you will discover a diverse, dynamic, and collaborative environment, where you can innovate, create value, and do meaningful work.

We provide you with tools and ongoing training and professional development, health and wellbeing programs, with a variety of flexible working options.

About the role

This position is responsible for managing and coordinating the development, implementation and evaluation of significant services improvements and solution design projects the enable enhanced delivery of the Student and Campus Service Branch service catalogue and support ongoing transformation in the ways services are delivered.

• This role is for a February 2026 commencement for the successful candidate.

About You

You're a driven and strategic thinker with a proven track record in service improvement or solution-design projects. You are adept at tackling wicked organisational problems and codesign with multiple stakeholders to design tangible solutions that enhance the customer experience and drive organisational outcomes. You thrive on working in complex environments, confidently managing and coordinating the development, implementation, and evaluation of initiatives that transform how services are delivered.

To find out more about the role, click to view the Role Description.

Our commitment to Diversity, Equality, and Inclusion

We are committed to creating a culturally safe and accessible workplace where dignity, trust, respect, and the promotion of diversity and inclusion are valued, so you can safely bring your whole self to work and connect with your community through our many diverse employee networks.

If you require an adjustment in the recruitment process, please contact our Talent Acquisition Advisor listed below.

A career of life-changing impact awaits you. Apply now

Applications close Wednesday 26th November 2025 at 11.55pm AEDT

To apply for this role, click on 'apply':

• Upload your current resume (PDF)
• Provide copies of your qualification/s (to be uploaded as one PDF)
• Response to the one Targeted Question when prompted in the application process (max. 300 words)

Targeted Question: Describe a time you worked on a complex or ambiguous problem with no clear solution — how did you apply design thinking methods to navigate the uncertainty, and what impact did your approach have on the outcome?

General recruitment and adjustment enquiries: Please contact Clinton Debreceny, Talent Acquisition Advisor via email at

Role-specific enquiries: Please contact Edward McCowan, Manager Service Improvement via email at or

For helpful insights into preparing your application, TAFE NSW's recruitment process, and getting interview ready, read through our Application Process and the interactive Capability Application Tool.

This is a child-related position. A Working with Children Check is a prerequisite for anyone in child-related work. It involves a national criminal history check and review of findings of workplace misconduct.

To be eligible for positions at TAFE NSW, you need to be an Australian Citizen or Permanent Resident of Australia or a New Zealand citizen with a current New Zealand passport.

An eligibility list, valid for 18 months, may be created for this position, and position(s) of the same classification that subsequently becomes vacant, may be filled via this recruitment.