Unit Leader Operations

• Permanent Full Time, Opportunity 
• 107,811.66 per anuum plus Superannuation
• Join the City Services & Living team

Hume City Council is one of Australia's fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

The Unit Leader Operations role strategically leads the aquatic operations, compliance and safety areas across all Hume Leisure facilities. This role requires an astute individual, experienced in leading large teams in a multi-site environment, creating high performance work environments, along with strong commercial acumen in the management of diverse work sites.

What you'll be doing:

• Provide strategic leadership, creating a high performing proactive team, that delivers consistent service delivery.
• Set a clear strategic direction with measurable goals and targets for the operations team, ensuring key performance outcomes and deliverables are achieved within budget and on time.
• In conjunction with the Group Manager Hume Leisure and the broader Unit Leader team, develop and implement key business strategies and models that aim to increase participation and local engagement in aquatic and leisure activities.
• Provide and model best practice leadership and direction to the Hume Leisure leadership team and all staff in the Hume Leisure Operations Unit.
• Communicate and implement people management strategies for the continual improvement in service delivery and professional development of all staff.
• Establish and promote a workplace environment that supports and encourages innovation, respect, customer service and collaboration.
• Prepare and develop annual budgets (including capital works applications and project bids) for review by the Group Manager Hume Leisure.
•  Develop initiatives for maximising centre revenue, monitoring and reporting on performance against budget targets ensuring financial targets are met.

The skills and experience you'll bring to the role:

• Specialist knowledge of aquatic operations and facility operations.
• Leadership of the aquatic discipline in overseeing Lifeguard and Duty Supervisor Teams.
• Leadership of the compliance and safety discipline in overseeing Operations, Maintenance, Security, Cleaning and Contractor Management.
• Extensive experience in service delivery in a commercial environment and sound financial management skills including budget development, financial analysis and development and implementation of business plans for leisure centres.
• Demonstrated expertise in strategic asset management within aquatic and leisure environments, including lifecycle planning, risk-based maintenance strategies, and alignment of asset performance with community service outcomes and organisational objectives.
• Implement relevant legislation including EEO and OHS, and ensure adherence to legislation, policies and procedures.
  
  • Proven experience in official performance management procedures complying with the Fair Work act and National Employment Standards.
  
  • Proven time management skills including setting priorities, organisation of work and meeting of deadlines in a complex and diverse work environment.

Required Certifications & Qualifications 

• Tertiary qualifications either in leisure, recreation, facility management or a business-related discipline with a least five years relevant experience or lesser qualifications with intensive specialist experience in a senior role in leisure, recreation or facility management.
• Demonstrated experience in development and implementation of strategic programs and policies and experience in operating and managing a large aquatic/fitness facility.
• Extensive experience in service delivery and sound financial management skills including budget development, financial analysis and development and implementation of business plans for leisure centres.
• Demonstrated experience in leading and managing a significant number of employees, and implementation of people management strategies for the continual improvement of service delivery and professional development of all staff.
• Demonstrated experience in service innovation and application of best practice and continuous improvement methodologies in the management of leisure centre operations.
• Current Victorian drivers licence and Level 2 First Aid.

Why Hume City Council?

A leader in local government, we're committed to creating an inclusive and collaborative work environment that is guided by our values:

We're better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We're in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people, LGBTIQA+ people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check.

Position Description