Customer Service Assistant
2 days ago
About APCO
Everyone loves to support a local business and APCO is exactly that. Established in the late 1970's in Victoria, APCO is an Australian owned, independent petrol and convenience retailer with strong core family values and exceptional customer service at the heart of what we do. With 25 stores across Victoria and NSW, APCO is leading the way in convenience food.
Our Cafe 24-7 brand sprouts ambience and innovation with our in-store Cafes offering quality barista made coffee and fresh food all day and all night.
In five of our sites APCO has teamed up with the trusted IGA X-press brand to deliver the ultimate convenience, top up experience for our customers.
Customer Service Team Member - Expression of Interest
About the role
Our customers are our number one priority in our business we are looking for people who are passionate about our customers and our business. Our sites offer a fast-paced work environment with plenty of opportunity to step outside the box and learn some of the other many aspects of our business.
About YOU
You must have experience in working in fast paced Retail environment
You must have exceptional problem solving skills, our business is a fast paced work environment and will require you at times to make fast decisions.
You have clear communication skills and the ability to talk with customers
You have a positive, friendly attitude
You have high emotional intelligence, you are self aware, have internal motivation, are empathetic and have strong social skills.
You have knowledge of the products and the industry
You have strong time management skills
You are adaptable and flexible, you can multi task efficiently, willing to take on new tasks, you show a willingness to learn new processes
You have a passion for helping others.
Job Types: Part-time, Permanent
Pay: From $26.55 per hour
Application Question(s):
- Are you available to work on a Rotating roster?
Experience:
- Cash handling: 2 years (Required)
- Customer service: 2 years (Required)
- Cafe/Petrol Station: 2 years (Required)
- Barista: 1 year (Required)
Work Authorisation:
- Australia (Required)
Work Location: In person
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