Social Media Manager

15 hours ago

Melbourne, Victoria, Australia 7-Eleven Full time
  • Opportunity to join a new internal function
  • Own and drive the social strategy including media and community
  • Modern and bright Richmond Head Office location with access to store discounts

About the Role

The Social Media Manager is accountable for developing the social media strategy, enhancing social community engagement, and delivering best practice social content & media planning in order to drive relevant reach, traffic & engagement metrics, as well as the delivery of key revenue targets.

Duties & responsibilities 

  • Developing people and processes through continuous improvement and value creation initiatives
  • Setting the overall strategy and framework for how different 'go-to-market' techniques are to be established and used throughout the organisation
  • See the bigger picture and develop future plans
  • Manage social community management engagement and alignment inlcuding reporting and escalations
  • Act as the subject matter expert to support and guide category communications managers on social content & media investment
  • Reporting on team performance, strategic briefing & alignment updates, creative briefing updates

Your Experience

  • Degree qualified in appropriate discipline necessary
  • Previous experience in a Retail/FMCG environment
  • At least 3 years in social media management or similar
  • Deep knowledge of social media community management and paid/owned/earned content & media best practices
  • Experience in managing team of direct reports
  • Cross functional marketing experience preferred (brand, category)

Benefits

Strong career development opportunities with great training & development together with store discounts and access to exciting new products.

About Us

We are Australia's largest petrol and convenience retailer, committed to delivering little moments of brightness to the everyday lives of our customers.  With over 40 years in Australia, we are proud of our diverse culture, innovation and people orientated organisation.  Encompassing our company values in everything you do, we want you to Reach Higher, Do What's Right, Delight Customers and Thrive Together so we can transform the ordinary, into extraordinary.

We are the extra that transforms ordinary, into extraordinary.

Want to work at 7-Eleven? - Good Call 

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