Duty Manager

1 day ago

Australia IHG Full time $60,000 - $90,000 per year
Description

We like to lead from the front. So, we're looking for a Duty Manager who sets their own high standards across everything from cleanliness to productivity. You'll champion our 'one team' approach to make sure you and your team deal effectively and efficiently with all guest complaints, queries and suggestions

A little taste of your day-to-day:

Every day is different at IHG, but you'll mostly be:

• Leading the way – managing guest experiences, team performance and hotel operations

• Prioritising workload and ensuring your team deliver authentic, memorable experiences

• Developing your team's skills to drive results that positively impact on hotel performance

• Having authentic conversations with guests to resolve issues, queries or concerns

• Being first point of contact for any critical emergency situations

What We need from you:

● Minimum Diploma or equivalent, some college preferred

● 2 years' front desk/guest service leader experience

● Must be fluent in spoken and written English 

● Other languages may be preferred 

● Basic mathematics skills

● Excellent communication, problem solving, reasoning and motivational skills

● Long periods of standing in the front desk areas and occasional lifting of heavy items

● Working knowledge of hotel property management systems like Opera beneficial

● Willingness to work evenings and weekends 

What you can expect from us: 

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. 

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 

IHG gives every member of the team  the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing

framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.  

So, join us and you'll become part of our ever-growing global family.

  • Manager on Duty

    1 day ago

    Australia Intrepid Travel Full time $60,000 - $90,000 per year

    At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we're proud to be a certified B Corp with hundreds of trips in over 100 countries.  Position Title: Manager on DutyDepartment: AccommodationWork Type: Full Time | Permanent | On-SiteHiring Manager:...

  • Duty Manager

    1 day ago

    Australia IHG Full time $60,000 - $90,000 per year

    Description We like to lead from the front. So, we're looking for a Duty Manager who sets their own high standards across everything from cleanliness to productivity. You'll champion our 'one team' approach to make sure you and your team deal effectively and efficiently with all guest complaints, queries and suggestions   A little taste of your...

  • Welcome Consultant- SA

    1 day ago

    Adelaide, South Australia , Australia My Plan Manager Full time $60,000 - $90,000 per year

    About usThe National Disability Insurance Scheme (NDIS) is the largest Australian social reform since Medicare. It's life changing for people with disability… but that doesn't mean it's easy to navigate. And that's where My Plan Manager comes inAs a financial intermediary operating in the NDIS ecosystem, we un-complicate the NDIS for participants by...

  • Duty Manager:

    1 week ago

    Rottnest Island, Western Australia Discovery Resorts Full time $60,000 - $80,000 per year

    About UsG'day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G'day Group has the largest park network in the country, offering an amazing customer journeyAbout the RoleWe are looking for a motivated Duty Manager – Food and Beverage to join...

  • Hotel Duty Manager

    3 days ago

    Cable Beach, Western Australia Cable Beach Club Resort & Spa Full time $60,000 - $80,000 per year

    Cable Beach Club Resort & Spa is located on the world famous Cable Beach in Broome, far north Western Australia. Broome is easily accessible by plane to all major Australian cities and offers a relaxed lifestyle with all the conveniences of shops, restaurants, cinemas, hospital and schools. Our property has 225 rooms of varying styles, 4 restaurants, pool...

  • Bar Duty Manager and Bar Staff

    1 week ago

    Iluka, Western Australia Joondalup Sports Association Full time $30,000 - $50,000 per year

    Bar Duty Manager and Bar StaffThe JSA requires:An experienced and professional Duty Manager to assist the management team in the day-to-day operations of the venue.Professional Bar Staff with a can-do attitude to prepare alcoholic/non-alcoholic beverages and ensure bar/licensed areas remain presentable.Further roles and responsibilities can be found...

  • Duty Manager

    1 day ago

    Gosford, New South Wales , Australia Ah Hospitality Services Pty Full time $80,000 - $120,000 per year

    Get ready for the vibrant charm of voco Gosford, coming to The Archibald precinct in 2025 At voco Gosford, modern elegance meets warm hospitality in the heart of the Central Coast. Discover our 130 room hotel, featuring six vibrant and exciting hospitality venues; including a spacious 2000m2 modern Australian pub, a chic rooftop bar, a signature restaurant,...

  • Food & Beverage Duty Manager

    7 days ago

    Rottnest Island, Western Australia The Lodge Wadjemup Full time $60,000 - $80,000 per year

    Are you a seasoned Food & Beverage Duty Manager with a passion for delivering exceptional guest experiences in a large-scale hospitality setting? Do you hold an Approved Manager's Certificate for Western Australia? If so, we want you to join our team, delivering beautiful and consistently high-quality dining experiences that has seen us included as one of...

  • LH Heavy Duty Diesel Mechanic

    1 day ago

    Australia BTP Full time $120,000 - $180,000 per year

    BTP forms part of the Perenti Group and is one of Australia's largest suppliers of machinery rental, parts and services to the mining, construction and earth-moving industries. Our capabilities include machine rebuilds, Service Exchange components, Site based and Field Service labour and machinery rental.  BTP has supported the mining, earth-moving, and...

  • Duty manager, waitpersons, mixologist,

    3 days ago

    North Beach, Western Australia simm group Full time $60,000 - $90,000 per year

    Join the Opening Team at Salt & Oak – North Beach's Newest Premium Dining Destination Location: North Beach, WA Start Date: Early November Employment Type: Casual & Full-Time Industry: Hospitality & Tourism | FOH & BOH RolesSalt & Oak is a brand new upmarket modern Australian restaurant opening this November, right on the stunning Western Australian...