ICT Support Officer

2 weeks ago

Brisbane, Queensland, Australia Arethusa College Full time $60,000 - $80,000 per year

About the business

Arethusa College is an independent, co-educational school catering for students requiring an alternative to mainstream schooling. We are accredited as a Special Assistance School with campuses located across South-East Queensland

We believe in Doing School Differently, providing an alternate approach to education, and serving students who have been let down by an education system that was not able to flex and adapt to meet their unique needs and circumstances.

At Arethusa College we Believe, Expect and Celebrateas we see our students move towards achieving their full potential. We Believe in our students; we don't define them by their past experience but rather their future potential and possibilities. We Expect great things of our students; as a result we raise the bar, we invest and journey with them and we Celebrate our students; because they are absolutely worthy of being celebrated, as they step out of their comfort zones and towards the goals they set for themselves.

The Role

An opportunity is available for an immediate start for an ICT Support Officer based at the Business Hub (Admin Head Office), Deception Bay. 

As the ICT Support Officer at Arethusa College, you will be the first point of contact for technical support within the organisation. You will assist staff with troubleshooting hardware and software issues, setting up new equipment, and ensuring the smooth operation of our ICT systems. This role is perfect for someone who is passionate about technology and enjoys helping others solve their technical problems.

Areas of responsibility

  • Provide first-level technical support to staff via phone, email, or in person.
  • Troubleshoot and resolve hardware, software, and network issues.
  • Set up and configure new computer hardware and peripheral devices.
  • Maintain and update inventory of all ICT equipment.
  • Assist in the implementation of new software and hardware solutions.
  • Document technical issues and solutions in the company's knowledge base.
  • Ensure all ICT support requests are logged and tracked in the helpdesk system.
  • Provide basic training to staff on ICT systems and best practices as required.

Qualifications, social and interpersonal skills:

  • An ICT certification, diploma or degree in Information Technology, Computer Science, or a related field is an advantage.
  • Basic understanding of computer systems, networks, and software applications.
  • Excellent problem-solving skills and attention to detail.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Eagerness to learn and adapt to new technologies and processes.
  • Customer-focused attitude with a commitment to providing high-quality support.
  • A Blue Card (Paid Working with Children Card) or could obtain one.

The ideal candidate will have:

  • A current Driver's Licence.
  • A Blue Card (Paid Working with Children Card) or the ability to obtain one.
  • Advanced skills in Microsoft Office Suite.

If you are excited about the opportunity to kickstart your career in ICT support and meet the qualifications listed above, we encourage you to apply

Please include a copy of your paid Blue Card, a cover letter and detailed resume with your application.

  • Ict Consultant

    2 weeks ago

    Brisbane, Queensland, Australia Titan Ict Full time

    **Job Category**:Telecommunications (Information & Communication Technology)**Job Type (PT / FT)**:Full Time**Job Location**:Brisbane**Contract Type**:Permanent**About Us**Titan ICT is an Australian-owned company specialising in strategic ICT advice, systems integration and technical support services. With a proud record of delivery since 2003, we have a...

  • ICT Program Support Officer Roles

    2 weeks ago

    Brisbane, Queensland, Australia beBeeSupport Full time $90,000 - $120,000

    Project Support Officer Roles - ICT Projects and ProgramsWe are seeking multiple Project/Program Officers to work with highly regarded Queensland Government Agencies. This role ranges from experience within the AO5 - AO8 sector.Our client is seeking multiple Project Officers to assist in the delivery of a range of ICT Projects and Programs.Assisting in the...

  • ICT Support Specialist

    2 weeks ago

    Brisbane, Queensland, Australia beBeeInformation Full time $60,000 - $80,000

    Job OpportunityWe are seeking an ICT Technical Officer to join our ICT department on a full-time basis.This role involves providing level 1 and 2 support to users, testing, installation and maintenance of computers, peripherals, office equipment, software and security systems as required.Provide high-quality 1st and 2nd-level ICT support and Service Desk...

  • Ict Technical Officer

    2 weeks ago

    Brisbane, Queensland, Australia Mclean Farms Full time

    Looking to join a company that is passionate about agriculture and making a real difference in the industry? Look no further McLean Farms is a family-owned company. We are a diverse and dynamic company with exciting current and future progressive plans, and we are excited to adapt and evolve alongside the ever-changing landscape of Australian Agriculture.We...

  • ICT Support Professional

    2 weeks ago

    Brisbane, Queensland, Australia beBeeSupport Full time $56,000 - $77,000

    Job DescriptionWe are seeking a highly skilled and motivated professional to join our team as a Support Officer. The successful candidate will play a crucial role in providing timely and effective support to our users, ensuring their experience is enhanced and issues are resolved promptly.The ideal candidate will have excellent communication and...

  • ICT Support Specialist

    1 week ago

    Brisbane, Queensland, Australia beBeeTechnical Full time $75,421 - $104,866

    School Technical OfficerThis role plays a critical part in maximising the potential of ICT operations within the school. The successful applicant will be responsible for providing technical advice and assistance to staff and students, as well as maintaining ICT facilities and associated electronic equipment.Key responsibilities include:Providing effective...

  • Ict Sourcing Officer

    2 weeks ago

    Brisbane, Queensland, Australia Exclaim It Pty Ltd Full time

    **Related jobs**:**Solution Delivery Lead (Software & Systems)****:- Location Eight Mile Plains- Employment Type Contract- Custom Text18 $900/day (inclusive of super)- Custom Text19 Flexible working arrangements available- Custom Text20 6-Month contract - high possibility of extensions- Custom Text21 Work for a leader in the industry- Custom Text22 Agile...

  • Ict Technical Officer

    1 week ago

    Brisbane, Queensland, Australia Mclean Farms Full time

    **Proudly owned by Australian Farmers**Are you passionate about technology and eager to kickstart your career in IT support? We are seeking a proactive and detail-oriented ICT Technical Officer to join our dynamic team. In this role, you will provide crucial Level 1 and 2 support to our end users, ensuring the smooth operation of our Information...

  • ICT Support Specialist

    2 weeks ago

    Brisbane, Queensland, Australia beBeeSupport Full time $80,000 - $124,999

    Job Title: Technology OfficerJob Description:To provide timely and effective support to clients, conducting thorough investigations and diagnosing incidents with a focus on maintaining agreed service levels.To work within established procedures for the maintenance and support of one or more technical domains.About this role:This is an exciting opportunity...

  • ICT Project Officer

    3 weeks ago

    Brisbane, Queensland, Australia Davidson Full time

    Join to apply for the ICT Project Officer role at Davidson3 days ago Be among the first 25 applicantsJoin to apply for the ICT Project Officer role at DavidsonGet AI-powered advice on this job and more exclusive features.About the CompanyDavidson Technology are working with an agency of the Queensland State Government to secure an experienced Project Officer...