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Senior Relationship Associate

2 weeks ago

Bendigo, Victoria, Australia Bendigo & Adelaide Bank Full time $80,000 - $120,000 per year
  • Help enable prosperity and sustainability in regional Australian communities
  • Join a team that genuinely cares, values you and is always getting more diverse
  • Countless ways to flex your hours and days to make work work your way

We've never been 'just a bank'. Just like you should never be 'just an employee'. We're united in our belief that in banking, better can be bigger, and together we're making it happen.

It starts here. With Bendigo Bank… and you.

Supporting our frontline Senior Business Relationship Managers, your role as our Senior Relationship Associate is built on your expertise in engaging and communicating with customers and take genuine care in supporting their needs.

You effectively build relationships with customers, colleagues and stakeholders alike, acting as a critical conduit between the front line and support teams. You have high attention to detail and the ability to be flexible, remain organised and prioritise in a busy role.

In return you will have access to a career pathway to become an Business Relationship Manager yourself. And you'll feel proud to see how your work helps your local community thrive.

You'll make your mark by:

  • Support our national Business Relationship Manager team and their customer portfolio, giving you exposure to our large and more complex customers including Broker.
  • Deepen existing customer relationships through understanding our customers' needs and providing relevant solutions across all commercial banking product suites.
  • Onboard new customers, obtain all necessary information and documentation, complete the application form and look after all ongoing portfolio maintenance.
  • Build strong relationships with our customers via phone and email, as well as having the opportunity to join in on customer visits - in line with our customer value proposition to make business personal.

What you'll bring to the role

To succeed in this role, you will have:

  • Knowledge or qualifications in business, commerce, finance or a related discipline
  • Ideally experienced in or solid knowledge of business/commercial lending and credit risk principles
  • Financial analysis skills, including the ability to analyse and interpret financial statements
  • Up-to-date knowledge of economic conditions and market influences, including business banking products would be beneficial
  • The ability to proactively support your dedicated Bankers in thinking outside the square to deliver innovative, customer-centric solutions

So, why work with us?

  • Want big impact that matters? Here, you'll know your work directly benefits the customers and communities we all serve.
  • Want to be more than just a number? Join a team that truly values you – and that gets more and more diverse, every day.
  • Want career opportunity AND flexibility? Achieve both here, where we know that balance and progression go hand in hand.

Get access to a great range of benefits:

  • Hybrid work? Our flexible work options are designed to suit your life – talk to us about what flexibility means to you.
  • Health and wellbeing support, including discounted gym memberships, and private health insurance options.
  • Take your learning to the next level through opportunities like our corporate university 'BEN U' or at an external provider of your choice.

We're making better, bigger. And we'll get there with you.

We offer flexible work options that put our people first, and a hybrid WFH model of a minimum of 60% of time spent in Office, ideally at our new Melbourne Head Office - 555 Collins St.

Apply now Now's the time to set your sights even higher – on the future you and the future career you deserve.

Position description: Senior Relationship Associate

We believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury, or disability to equitably participate in the selection process.