Remote Destination Support Specialist

15 hours ago

Austral, Australia Newport Associates Full time $50,000 - $80,000 per year
Remote Hotel Coordinator

Location: Remote (Work from Home)
Employment Type: Full-Time or Part-Time

About the Role

We are seeking a detail-oriented and customer-focused Remote Hotel Coordinator to join our team. In this role, you will assist clients in booking hotel accommodations, ensuring a seamless and enjoyable travel experience. The ideal candidate is organized, tech-savvy, and passionate about delivering excellent service.

Key Responsibilities
  • Assist clients in selecting and booking hotel accommodations that meet their needs and preferences.
  • Provide accurate information regarding room options, amenities, and policies.
  • Manage reservations, modifications, and cancellations in a timely and professional manner.
  • Maintain strong communication with clients via phone, email, or online platforms.
  • Utilize booking systems and supplier platforms to process reservations efficiently.
  • Ensure accuracy in all transactions, including payments, confirmations, and documentation.
  • Collaborate with team members and partners to resolve issues and provide exceptional customer support.
Qualifications
  • Prior experience in hospitality, customer service, or reservations is a plus.
  • Strong organizational skills with keen attention to detail.
  • Excellent written and verbal communication skills.
  • Ability to multitask and manage multiple bookings simultaneously.
  • Proficient in basic computer skills, including Microsoft Office and web-based applications.
  • Self-motivated, reliable, and able to work independently in a remote environment.
What We Offer
  • Flexible remote work environment.
  • Opportunities to work with a variety of hotel brands and travel partners.
  • Collaborative and supportive team culture.
  • Competitive compensation structure.
  • Access to industry resources and ongoing professional development.

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