Service Technician

About Nilfisk

Nilfisk is a global leader in professional cleaning equipment and solutions, with a proud history of innovation spanning more than a century. Our products and services help businesses around the world maintain clean, safe, and productive environments. With a strong commitment to quality, sustainability, and customer satisfaction, Nilfisk continues to set the standard for performance and reliability in the cleaning industry.

About the Role

We are seeking a skilled and customer-focused Service Technician to join our service team. In this role, you will provide high-quality technical service, maintenance, and repairs for Nilfisk equipment. You'll be responsible for troubleshooting machinery, carrying out repairs efficiently, and ensuring an exceptional customer experience through clear communication and reliable service delivery. This role is supported with:

• Company vehicle provided for work use
• Uniform supplied to maintain a professional appearance
• Performance-based incentives recognising your contribution
• Enjoy a Monday to Friday schedule – no weekend work

Key Responsibilities

• Service and Repair: Diagnose faults and perform maintenance and repairs on Nilfisk equipment at customer sites.
• Technical Work: Dismantle, repair, reassemble, and install parts to a high standard.
• Customer Service: Communicate effectively with customers, provide updates, and deliver exceptional on-site service.
• Planning and Scheduling: Coordinate service visits efficiently and liaise with Head Office to manage workloads.
• Quality and Compliance: Complete service records accurately, follow company procedures, and maintain safety and quality standards.
• Asset Care: Maintain company vehicles, tools, and devices in good condition.
• Continuous Improvement: Participate in training, product demonstrations, and ongoing skill development.

About You

To succeed in this role, you'll have:

• A relevant trade qualification or equivalent experience in equipment servicing or maintenance.
• Minimum of 3-5 years of equipment servicing experience if no formal trade qualification is held.
• Strong problem-solving and diagnostic skills.
• Excellent communication and customer service abilities.
• A proactive, self-motivated approach with attention to detail.
• Computer literate
• A valid driver's licence and a commitment to safe work practices.
• Must be capable of safely lifting, carrying, and manoeuvring heavy loads and equipment in accordance with workplace safety standards.

Let's create a cleaner future together

Cleaning has emerged as a key contributor to health and safety, sparked by technology and innovation. At Nilfisk we are a driving force in this development. Being part of Nilfisk means thinking outside of the box, bringing your inspiring ideas to life, sharing the results, and learning from your setbacks. We believe that diversity is our greatest strength – as we achieve the best results from a wide variety of views and approaches. At Nilfisk, you have the freedom to be yourself and express your opinions. Nilfisk is firmly committed to growth and sustainability in everything we do. You will be empowered in your role as you collaborate with passionate colleagues on a quest to create a cleaner future.

Are you ready to make a change for a cleaner future?

We embrace diversity and equality with an environment of inclusion. We encourage everyone to apply for the position, regardless of origin, race, ethnicity, religion, physical or mental ability, gender, gender-identity or expression, sexual orientation, and age.

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