Team Leader

Purpose

To provide state-wide strategic planning and intelligence advice to support community recovery decision-makers and inform service provision, facilitate the collection, analysis, sharing and reporting of data and information relating to human and social recovery, including preparing briefings for senior executives and Ministers. During a moderate to large scale event, this role may be split into a reporting team leader and intelligence and planning team leader, with the relevant responsibilities of this role redistributed across both roles.

Key Knowledge and Skill Requirements

Knowledge

• Understanding of the Queensland Disaster Management Arrangements and the department's lead functional agency responsibility for human and social recovery
• Understanding of the Community Recovery Internal Operating Protocols and Operationalising Human and Social Recovery Framework
• Understanding of relevant Human and Social Recovery policies and procedures
• Knowledge of the Standard Operating Procedure for Planning, Intelligence and Reporting
• Knowledge of the Disaster Recovery Funding Arrangements, State Disaster Recovery Arrangements, including the Personal Hardship Assistance Scheme (PHAS) and Essential Services Safety and Reconnection Scheme (ESSRS) grants.
• Familiarity with QLD geography and the Australian Statistical Geography Standard (ASGS)
• Familiarity with the State Disaster Coordination Centre's Emergency Management System (uses Noggin, specialist emergency management software)

Skills

• Lead a group in a fast paced, changeable and high pressure environment
• Prepare timely, accurate and easy-to-understand reports and statistical summaries tailored to the needs of senior executives and Ministers
• Quality assure reports with careful attention to detail and analysis of data quality
• Analyse information, identify and manage risks, and formulate plans to meet outcomes
• Intermediate to advanced skills with Microsoft Excel
• Liaise with the SDCC Liaison Officer, District staff and recovery partners as required
• Liaise effectively with data providers within and outside the organisation
• Ability to work with browser-based GIS tools
• Ability to critically analyse data validity and use resources according

Functional Tasks

This role is responsible for delivering five components of the Human and Social Recovery information and reporting cycle.

1. Community Overview
2. Create or review existing community profiles, drawing from online tools, statistical databases and Local and District-level plans
3. Identify community characteristics that will influence the development of a recovery plan and service delivery options
4. Impact Identification
5. Pre-emptively establish intelligence to inform operational leadership about potential disaster developments and associated human/social consequences
6. Display relevant operational intelligence on GIS systems as required
7. Assess data and information validity assigning confidence ratings
8. Maintain high level situational awareness of the disaster event and continually assess and provide advice to the event leadership team.
9. Provide SREMT/DREMT teams with up-to-date information on hazards and impacts to inform their planning (e.g. power outages, projected scale of impact, road/port/school/hospital/utility closures)
10. Contribute intelligence to daily SREMT/DREMT teleconferences
11. Impact Assessment
12. Collect / analyse data to assess current and anticipated human and social impacts
13. Facilitate inter-agency information sharing with recovery partners
14. Pre-emptively identify 'escalation points' (e.g. capability limits)
15. Where appropriate, use the impact assessment as evidence to support activation requests in consultation with relevant Councils and the Event Coordinator (e.g. request to activate grants under the Personal Hardship Assistance Scheme)
16. Recovery Plan Development (in consultation with District Planning & Intelligence Team Leader, Event Coordinator and District Event Coordinator)
17. Design, consult and finalise event action plans as required, considering community needs, resources required, budget considerations, capacity, and risk
18. Identify event management objectives and outcomes based on the Monitoring and Evaluation Framework
19. Develop scenario-based recovery plan options for the leadership team to consider
20. Adjust operational plans in response to emerging trends and performance
21. Establish strategies to manage the transition from relief to early recovery and from early recovery to recovery
22. Recovery Reporting
23. Prepare regular updates to the State Disaster Coordination Centre as required
24. Prepare daily briefings for Departmental leadership team, Ministers, and other stakeholders as required
25. Prepare Human and Social Functional Recovery Group reports as required in consultation with the Queensland Reconstruction Authority
26. Facilitate the collection of intelligence from SREMT areas (e.g. staffing and activities)
27. Ensure the adequate management of SREMT and external stakeholders' data and information to establish a common operating picture
28. Monitor, evaluate and review operational activities
29. Capture information to facilitate effective evaluation of human and social recovery post-event.