Vendor Success Manager

6 days ago

Sydney, New South Wales, Australia MCR IT Full time $90,000 - $120,000 per year
  • Your Role

    In this role, you'll be the key liaison between mcrIT and our strategic vendors, ensuring alignment with business goals, optimising value, and mitigating risk. You'll also be a champion for our vendors, advocating for their success while ensuring they deliver on mcrIT's strategic priorities.

Key Responsibilities

  • Lead the strategic vendor framework, ensuring seamless communication and reporting between vendors and internal stakeholders, including executive leadership.
  • Align vendor services with mcrIT's strategic goals, acting as a trusted advisor and advocate for both internal and external stakeholders.
  • Collaborate with business units to prioritise and communicate strategic requirements to vendors.
  • Drive performance measurement, innovation, and continuous improvement across vendor relationships.
  • Stay informed on vendor roadmaps and emerging technologies to identify opportunities for mcrIT.
  • Maintain up-to-date contract documentation and facilitate necessary approvals.
  • Maintain vendor documentation including insurances, certifications, and licences
  • Ensure new vendor set-up is completed and compliant

About You

· Strong organisational and administrative skills and high attention to detail

· Excellent communication skills and stakeholder engagement

· Ability to prioritize urgent tasks and deliver in a timely manner

· Proficient in Microsoft Office and document management tools

· Proven ability to align vendor capabilities with business needs and drive mutual success.

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