Program Manager

At Optus, we don't sit back and let the future happen to us - we're out there making it. By expanding into new technology and relentlessly improving every day, we're creating a better tomorrow for all Australians.

We are looking for a seasoned Program Manager to join our Network Delivery Office. This role is crucial in managing and executing complex transformation projects across the Networks division, aligning with our Network Strategy. The Program Manager will navigate complexity to drive business outcomes, identify critical risks, and provide solutions to senior stakeholders.

The day to day

Manage a multi-year transformation roadmap to deliver strategic objectives.

Plan and execute end-to-end transformation programs to drive improvement and reduce enterprise risk.

Lead the development of status, compliance, financial, and benefits reporting for executive steering and governance forums.

Oversee program budgets, ensuring accurate forecasting and financial tracking.

Identify, manage, and mitigate program-level risks.

Operationalize improvement initiatives by enabling teams and delivering targeted training.

Leverage tools such as SharePoint, Jira, Confluence, and ServiceNow to enhance program delivery.

Monitor compliance with delivery frameworks and governance tools.

Partner with the enterprise PMO to align on transformation reporting and program integration.

Uplift program management frameworks to ensure consistency and alignment with enterprise standards.

Lead benefits realisation tracking and ensure alignment with strategic business goals.

Why you are our next Program Manager

Program and Project Management qualifications and/or exposure in a transformational environment, preferably in Telco or utilities.

Tertiary qualifications in business, IT, engineering, or a comparable field.

Experience working in a PMO.

Extensive experience working to governance principles.

Experience in reviewing and facilitating user story development, workshop facilitation, and process mapping.

Extensive program management experience leading transformation programs.

Proven experience in presenting complex concepts meaningfully.

What's in it for you?

3 days in the office, 2 days remote – with flexible hours to suit

Inclusive carer neutral paid Parental Leave of up to 16 weeks

Competitive leave including 2 'Connected Leave' days

All Optus employees have access to resources, webinars and support via the 'Parents at Work portal'

Own your own growth by accessing an extensive online and facilitator led learning catalogue.

Connect at work through our employee-led volunteer groups: Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+), United Veterans, Yarn Network, Wellbeing Network and Young Professionals.

Vibrant campus life, variety of facilities including restaurants, cafes, gymnasium, GP, and post office

Free Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon

Keen to see what it's really like to work at Optus? Search #OptusLife on LinkedIn to go behind the scenes

At Optus, we are strengthened by others and that means valuing diversity and saying 'yes' to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email

or call We're here to help. When you contact us, please advise your preferred method of contact and we will be in touch within 48 hours.

For more information on Diversity, Inclusion & Belonging at Optus, please visit