Application Support Analyst

2 weeks ago

Macquarie Park New South Wales, Australia iCHGROUP Full time $90,000 - $120,000 per year

We're looking for a proactive and detail-oriented Applications Support Analyst with knowledge about the Functional side of Oracle applications to join a leading Global icon. In this role, you'll be the go-to expert for troubleshooting, user support, and system enhancements, working closely with stakeholders to deliver reliable and efficient application performance.

If you enjoy working in a collaborative environment, thrive on solving complex issues, and are committed to continuous improvement, we'd love to hear from you

Responsibilities include:

  • Provide end-user support and training for Oracle E-Business Suite and related applications
  • Troubleshoot and resolve application issues, liaising with IT teams as needed
  • Document support procedures and maintain training manuals
  • Log, track, and manage service requests effectively
  • Test application integrations and updates, including third-party systems and patches
  • Participate in month-end support activities to ensure successful Oracle EOM processing
  • Analyse and resolve client-raised issues within defined service levels
  • Utilise Oracle development tools such as TOAD and SQL for support tasks

Other requirements:

  • Oracle ERP (E-business Suite) Applications knowledge
  • Strong analytical and problem-solving skills
  • Ability to build strong working relationships
  • Effective verbal and written communication skills

Qualifications, skills and experience required:

  • Minimum 5 years' experience in application support, working in a large organisation or similar role.
  • Prior experience working with SQL and PL/SQL
  • Communicating effectively with all customers

Hours are 7:00am to 3:30pm Monday to Friday. So, an early finish:)

TAKE YOUR CAREER TO NEW HIEGHTS IN 2025 with a global Co invested in Australia.

Please call or text in confidence Ron Harrop on for additional information; or simply apply below.

iCHGROUP

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